Head of the Information Technology Section

Beginning of the main content section.Return to the home pagePrintable Format Job Description - Head of the Information Technology Section (26001764)Job Description Head of the Information Technology Section - (26001764) Job Description · Oversee the strategic and operational planning of information technology to achieve the organization's objectives.· Oversee the design of processes necessary to ensure the efficient delivery of IT services.· Consult with the direct supervisor and senior management on IT projects within the organization and related government projects.· Prepare feasibility studies for implementing IT projects and applications within the organization.· Oversee the planning of IT and information security projects, analyze data, and present progress reports to the department manager and organizational units.· Regularly monitor the progress of completed external and internal technical projects, issue progress reports, and present them to the department manager and relevant departments and divisions.· Monitor the development of innovative solutions to facilitate user access to the organization's services.· Monitor the development and updating of all information technology systems used within the organization.· Support the department's objectives and procedures to ensure alignment with the strategic plan.· Develop and update procedures related to the use of information technology by all employees within the organization.· Oversee the development of IT risk management plans.· Monitor the implementation of government requirements related to smart services, cybersecurity, and any other relevant requirements.· Guide the documentation of the organization's policies, procedures, systems, and processes.· Oversee the establishment of standards and benchmarks for all IT systems and devices, and issue documentation and proposals in coordination with the organizational unit.· Monitor compliance with government excellence standards for digital transformation.· Overseeing the preparation of needs assessment studies for the organization in accordance with global best practices.· Guiding the development of information security procedures and selecting and evaluating security products to protect information systems.· Overseeing the implementation of procedures for providing technical support for the organization's devices, systems, and information networks.· Following up with the outsourcing contracts department with IT service providers, coordinating with relevant parties, and ensuring their implementation according to the workflow and timeline.· Overseeing the development of the organization's website, digital systems and services, and their marketing in line with the Dubai government's "Zero Direct Customer" initiative.· Overseeing the preparation of the financial budget for systems and equipment in coordination with the relevant department.· Reviewing implemented requirements and project scopes, and approving related payments.· Supervising the preparation of periodic reports, statistics, data analysis, and performance indicator measurement.· Enhancing employee efficiency, nominating them for specialized courses and workshops, and evaluating departmental staff performance.· Liaising with suppliers and designing new applications for computer systems and software.· Overseeing the preparation of periodic reports, statistics, data analysis, and performance indicator measurement.· Enhancing employee efficiency, nominating them for specialized courses and workshops, and evaluating departmental staff performance.· Communicating with suppliers and designing new applications for computer systems and software.· Overseeing the processes of setting requirements, issuing tender documents, and evaluating bids in conjunction with the Contracts and Procurement Department.· Managing the final acceptance of systems, conducting necessary workshops, and implementing them across the organization.· Support approved standards systems, including risk management and business continuity.· Adhere to information security systems, policies, processes, and programs, and ensure that all employees within the organizational unit understand their information security responsibilities.· Propose and implement initiatives to enhance employee satisfaction.· Perform any other duties as directed by the direct supervisor. Qualifications · Master's/Bachelor's degree in Information Technology or equivalent. Job Category: Information SecurityAdvertiser: Awqaf and Minors Affairs FoundationEducational-level: BachelorRequired Nationality: UAE Only Suitable for people with determination: NoMonthly Salary: UnspecifiedSchedule-Time: Full timeJob Posting: 09/06/2026Unposting Date: 09/07/2026

Master's/Bachelor's degree in Information Technology or equivalent.

Oversee the strategic and operational planning of information technology to achieve the organization's objectives. Oversee the design of processes necessary to ensure the efficient delivery of IT services. Consult with the direct supervisor and senior management on IT projects within the organization and related government projects. Prepare feasibility studies for implementing IT projects and applications within the organization. Oversee the planning of IT and information security projects, analyze data, and present progress reports to the department manager and organizational units. Regularly monitor the progress of completed external and internal technical projects, issue progress reports, and present them to the department manager and relevant departments and divisions. Monitor the development of innovative solutions to facilitate user access to the organization's services. Monitor the development and updating of all information technology systems used within the organization. Support the department's objectives and procedures to ensure alignment with the strategic plan. Develop and update procedures related to the use of information technology by all employees within the organization. Oversee the development of IT risk management plans. Monitor the implementation of government requirements related to smart services, cybersecurity, and any other relevant requirements. Guide the documentation of the organization's policies, procedures, systems, and processes. Oversee the establishment of standards and benchmarks for all IT systems and devices, and issue documentation and proposals in coordination with the organizational unit. Monitor compliance with government excellence standards for digital transformation. Overseeing the preparation of needs assessment studies for the organization in accordance with global best practices. Guiding the development of information security procedures and selecting and evaluating security products to protect information systems. Overseeing the implementation of procedures for providing technical support for the organization's devices, systems, and information networks. Following up with the outsourcing contracts department with IT service providers, coordinating with relevant parties, and ensuring their implementation according to the workflow and timeline. Overseeing the development of the organization's website, digital systems and services, and their marketing in line with the Dubai government's "Zero Direct Customer" initiative. Overseeing the preparation of the financial budget for systems and equipment in coordination with the relevant department. Reviewing implemented requirements and project scopes, and approving related payments. Supervising the preparation of periodic reports, statistics, data analysis, and performance indicator measurement. Enhancing employee efficiency, nominating them for specialized courses and workshops, and evaluating departmental staff performance. Liaising with suppliers and designing new applications for computer systems and software. Overseeing the processes of setting requirements, issuing tender documents, and evaluating bids in conjunction with the Contracts and Procurement Department. Managing the final acceptance of systems, conducting necessary workshops, and implementing them across the organization. Support approved standards systems, including risk management and business continuity. Adhere to information security systems, policies, processes, and programs, and ensure that all employees within the organizational unit understand their information security responsibilities. Propose and implement initiatives to enhance employee satisfaction. Perform any other duties as directed by the direct supervisor.