Senior Business Analyst

What You’ll Do • Lead requirements elicitation with government stakeholders — workshops, interviews and working sessions — and turn business needs into structured, unambiguous requirements. • Map as-is processes and design to-be service journeys using BPMN 2.0 and swimlanes, surfacing dependencies, hand-offs, SLAs and edge cases. • Produce high-quality Business Requirements Documents (BRDs), business rules, functional specifications and wireframes. • Write clean, decomposed user stories and Product Backlog Items with testable acceptance criteria, and manage them through Azure DevOps. • Own requirements traceability from business objective through to delivered functionality and sign-off. • Resolve conflicting requirements between departments — facilitate the decision, document it, and keep the programme moving. • Capture non-functional requirements properly: security, data privacy, audit trail, performance and role-based access. • Work day to day with developers, QA, UX and the project manager; support UAT and obtain formal client sign-off. • Use AI tooling to accelerate analysis and documentation — with sound judgment on validation and the handling of sensitive government data.

Lead requirements elicitation with government stakeholders — workshops, interviews and working sessions — and turn business needs into structured, unambiguous requirements. Map as-is processes and design to-be service journeys using BPMN 2.0 and swimlanes, surfacing dependencies, hand-offs, SLAs and edge cases. Produce high-quality Business Requirements Documents (BRDs), business rules, functional specifications and wireframes. Write clean, decomposed user stories and Product Backlog Items with testable acceptance criteria, and manage them through Azure DevOps. Own requirements traceability from business objective through to delivered functionality and sign-off. Resolve conflicting requirements between departments — facilitate the decision, document it, and keep the programme moving. Capture non-functional requirements properly: security, data privacy, audit trail, performance and role-based access. Work day to day with developers, QA, UX and the project manager; support UAT and obtain formal client sign-off. Use AI tooling to accelerate analysis and documentation — with sound judgment on validation and the handling of sensitive government data.