Kings College Hospital Dubai
Key Responsibilities • Greet and assist patients in a courteous and professional manner • Manage appointments, bookings, and patient inquiries (in-person, phone, and email) • Register patients accurately in the system and maintain updated records • Verify insurance details and handle billing processes • Coordinate with medical staff to ensure smooth patient flow • Handle patient feedback and resolve queries effectively • Maintain confidentiality and adhere to healthcare regulations Requirements • Fluency in Russian and English (spoken and written is essential) • Previous experience in a healthcare or medical center setting preferred • Strong organizational and multitasking skills • Excellent communication and interpersonal abilities • Proficient in MS Office and hospital management systems • Ability to work in a fast-paced environment and under pressure
Fluency in Russian and English (spoken and written), experience in a healthcare or medical center setting, proficiency with hospital management systems, strong organizational and multitasking abilities, excellent communication and interpersonal skills, proficient in MS Office, ability to work in a fast-paced environment.
Greet and assist patients in a courteous and professional manner; Manage appointments, bookings, and patient inquiries (in-person, phone, and email); Register patients accurately in the system and maintain updated records; Verify insurance details and handle billing processes; Coordinate with medical staff to ensure smooth patient flow; Handle patient feedback and resolve queries effectively; Maintain confidentiality and adhere to healthcare regulations.
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