Associate.Unit Administration.Aster Medical Centre, Qusais

Communication and Coordination • To facilitate smooth interaction between the team members and nursing administration • Maintain comprehensive employee list up to date with all necessary information • Keep track on the leave details of nursing team and report. • Ensure timely collection and maintenance of the nurse’s duty roster • Ensure appointment order of employees is collected from HR department and is duly signed by them and returned to personal file • Ensure creation of employee ID and E mail ID for newly joined nursing members • Keep track on BLS training and ensure every team’s attendance • Coordination of all nurses meeting with CNO and maintain meeting minutes • Arrange the necessary manpower for medical camps in coordination with AGM Nursing • Maintain the inventory of Nursing Office • Support in planning departmental activities, evaluating doctors and other hospital employees, and creating and maintaining policies Quality Assurance • To participate and contribute to departmental quality initiative • To carryout data collection/support in data collection • To adhere to the safety norms of hospital, follow both patient, and safety rules • To participate and contribute to departmental quality initiatives • To be aware of departments performance and objective • Collection of the quality indicator statistics from all departments concerned in coordination with the statistician (QA) Managing Patient Records • The administrator must make sure that medical histories, current health information, and billing, insurance and legal documents are all being handled appropriately. • Keeping all of this information organized and up to date is an essential role that a hospital administrator must fill Job interactions • Works closely with internal stakeholders such as the Chief Nursing Officer, Nursing, Security and Ambulance and Human Resources Department etc in matters related to reporting, co-ordination, transportation and security issues, coordination etc • Works closely with external stakeholders such as Educational Institutions, Healthcare Organizations, and Company Representatives etc in matters related to facility support, feedback, coordination of educational activities Advanced Qualification / Certification / Specialist Training • Customer Care Professional Certification/ Customer Care Supervisor Certification Minimum Experience • 0 - 2 years’ experience in similar role preferably in a tertiary hospital

0 - 2 years’ experience in similar role preferably in a tertiary hospital

Communication and Coordination: facilitate smooth interaction between team members and nursing administration; maintain comprehensive employee list; track leave details of nursing team; manage nurse duty roster; collect and sign appointment orders from HR and file; create employee IDs and email IDs for new joiners; track BLS training and attendance; coordinate nurse meetings with CNO and maintain meeting minutes; arrange manpower for medical camps with AGM Nursing; maintain Nursing Office inventory; support in planning departmental activities, evaluating doctors and other hospital employees, and creating/maintaining policies. Quality Assurance: participate in departmental quality initiatives; support data collection; adhere to hospital safety norms; be aware of departmental performance and objectives; collect quality indicator statistics with statistician (QA). Managing Patient Records: ensure medical histories, health information, billing, insurance and legal documents are handled properly; keep information organized and up to date. Job interactions: collaborate with internal stakeholders (CNO, Nursing, Security, Ambulance, HR) on reporting, coordination, transportation and security; collaborate with external stakeholders (educational institutions, healthcare organizations, company representatives) on facility support and educational activities. Advanced Qualification / Certification / Specialist Training: Customer Care Professional Certification / Customer Care Supervisor Certification.