Rental Agent - وكيل تأجير

2121 - Rental Agent - وكيل تأجير Company Samara Job Family Operations City KSA - Jeddah Department Operations Closing Date 11-Feb-2029 Main Job Purpose/الهدف الرئيسي للوظيفة Ensure the optimal rental experience by maximising on sales and service opportunities for every customer. ضمان تجربة تأجير مثالية من خلال تحقيق أقصى فرص المبيعات والخدمة لكل عميل. Accountabilities/المهام الرئيسية Communicate with customers to answer questions and address concerns about their reservations or rental vehicles. Help customers choose a vehicle that meets their needs, based on factors such as price and size of the vehicle. Inform customers of any damage on the vehicle before renting it. Prepare the rental agreement while advising on and up selling vehicles and optional extras to the customer according to their needs while informing them of the contract details, rental policies, and procedures. Actively managed vehicle maintenance, inventory, cash sheets and daily business reports. Processing payments in connection with credit card using the company system, process the balance of daily transactions, prepare bank deposits, and keep records of transactions, and of the number of customers renting vehicles. Responsible for open and close Rental agreements in system with full compliance of company policy and procedures Responsible for collecting the Rental charges from customers using the various payment methods (Cash / POS / Bank Transfer) Responsible for depositing the cash collected from customers in company’s bank account on daily basis Responsible for doing End of Duty reports such as (Daily collection Report, POS machines Reconciliation and Vehicles status report) Oversee the driver’s work of checking tyres accessories, mileage, among other things and proceed to process a complaint if there is a damage. Update inventory of vehicles that are in use or in maintenance. Ensure the driver clean the vehicle and fill the gas for the next client. .التواصل مع العملاء للرد على أسئلتهم ومتابعة الحجوزات والمركبات المستأجرة .مساعدة العملاء في اختيار مركبة تلبي احتياجاتهم، بناءًا على عوامل عدة منها السعر وحجم المركبة .إبلاغ العملاء عن أي ضرر في السيارة قبل تأجيرها .إعداد عقود التأجير مع تقديم النصائح حول المركبات والإضافات الاختيارية للعميل وفقًا لاحتياجاتهم، مع إبلاغهم بتفاصيل العقد وسياسات وإجراءات التأجير .إدارة الصيانة للمركبات وجرد المخزون والأوراق النقدية والتقارير اليومية للأعمال بفعالية .معالجة المدفوعات فيما يتعلق ببطاقات الائتمان باستخدام نظام الشركة ورصيد المعاملات اليومية، وإعداد الإيداعات البنكية والحفاظ على سجلات المعاملات وعدد العملاء المستأجرين للمركبات .مسؤول عن فتح وإغلاق عقود التأجير في النظام وفقًا لسياسات وإجراءات الشركة .مسؤول عن جمع رسوم التأجير من العملاء باستخدام طرق الدفع المختلفة (نقدًا أو عن طريق نقاط البيع أو عن طريق التحويل البنكي) .مسؤول عن إيداع النقد المدفوع من العملاء في حساب البنك الخاص بالشركة يوميًا .مسؤول عن إعداد تقارير نهاية الخدمة كتقرير التحصيل اليومي وتسوية أجهزة نقاط البيع، وإعداد تقرير حالة المركبات .الإشراف على عمل السائق في فحص الإطارات والإكسسوارات والمسافة المقطوعة، والقيام بالشكوى في حال وجود أضرار بالمركبة .تحديث جدول المركبات التي تكون قيد الاستخدام أو في الصيانة .التأكد من قيام السائق وعامل النظافة بتنظيف المركبة وتعبئتها بالوقود للعميل التالي Benefits/المزايا الوظيفية Basic Salary Housing Allowance Transportation Allowance Medical Insurance Bonus as per company policy الراتب الأساسي بدل السكن بدل النقل التأمين الطبي مكافأة حسب سياسة الشركة Note: you will be required to attach the following: Resume/CV I agree with the Privacy Statement Back Privacy Statement You are going to be transferred to the employment application process which is designed to collect your information and match it with the job post requirements. By checking the box, you agree to the following disclaimer. “The information I am providing are accurate and complete. I acknowledge that providing any false or incomplete information will cause terminating my application. I am aware that further verification to the documents and employment history may be needed from my side. By submitting my application, I authorize Alturki Holding and /or any of its subsidiaries to use my information for the purpose of administrating and assessing future announcement of available jobs. If appropriate, I am aware that the data I am authorizing may include information about physical, medical and mental health or any criminal proceedings will be used for assessment to the suitability of employment and monitoring of Alturki and its subsidiaries compliance with equal opportunities legislation. Alturki and its subsidiaries may provide my shared available to third parties who offer Alturki related services and products. I consent that my information may be transferred to any company within Alturki and other third parties throughout the world in countries that data protection laws may not exist to process my application. Other than related third parties, Alturki and its subsidiaries will not trade, sell or share my personal data to any third party

Communicate with customers to answer questions and address concerns about reservations or rental vehicles. Help customers choose a vehicle based on price and size. Inform customers of any damage on the vehicle before renting. Prepare the rental agreement while advising on and upselling vehicles and optional extras, and inform them of contract details, policies, and procedures. Manage vehicle maintenance, inventory, cash handling, and daily business reports. Process payments with credit cards using the company system, balance daily transactions, prepare bank deposits, and keep records of transactions and rental counts. Open and close rental agreements in the system in compliance with company policy. Collect rental charges using various payment methods (cash, POS, bank transfer) and deposit cash daily. Prepare end-of-duty reports such as daily collection reports, POS reconciliation, and vehicle status reports. Supervise drivers in checking tyres, accessories, mileage, and handle complaints for damages. Update vehicle inventory in use or under maintenance. Ensure drivers and cleaners maintain vehicle cleanliness and refuel for the next client.