Training Manager - Holiday Inn & Suites Dubai Science Park

About us Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. Holiday Inn & Suites Dubai Science Park, is looking for a meticulous Training Manager to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought-after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The newly opened Holiday Inn & Suites at Dubai Science Park includes 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities. Your day to day We are a people-powered business, and we are looking for a passionate Training Manager who understands that culture is the key to success. The ideal candidate will be driven to create an engaging, empowering, and supportive learning environment that enables our colleagues to reach their full potential and deliver truly memorable guest experiences. A little taste of your day-to-day Every day is different, but you’ll mostly be: • Conduct new hire orientation and onboarding, ensuring colleagues understand IHG brand standards, hotel policies, and service expectations. • Develop resources for onboardings and training, including creating visual informative aids. • Conduct all Training Needs Analysis for the Hotel – Establishing core competencies required for key positions and identify/develop training programs for all development needs. • Establish and drive a high level of Leadership strength and competence through training/seminars/ resources. • Establish a departmental trainer platform to drive effectiveness in delivery of training programs and recommendation for improvement. • Be present at key service delivery points to assess and audit service standards - conduct spot training and support function heads with a clear understanding of challenges and opportunities. • Create a talent pool of high potentials within the business from the Annual Performance Appraisals •

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Conduct new hire orientation and onboarding, ensuring colleagues understand IHG brand standards, hotel policies, and service expectations; Develop resources for onboardings and training, including creating visual informative aids; Conduct all Training Needs Analysis for the Hotel – Establishing core competencies required for key positions and identify/develop training programs for all development needs; Establish and drive a high level of Leadership strength and competence through training/seminars/ resources; Establish a departmental trainer platform to drive effectiveness in delivery of training programs and recommendation for improvement; Be present at key service delivery points to assess and audit service standards - conduct spot training and support function heads with a clear understanding of challenges and opportunities; Create a talent pool of high potentials within the business from the Annual Performance Appraisals.