IHG Hotels & Resorts
Food and Beverage Attendant - Holiday Inn & Suites Dubai Science Park
Dubai, UAEPosted 1 months ago
- Salary
- AED 3k–5k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. Holiday Inn & Suites Dubai Science Park, is looking for a service oriented Food & Beverage Attendant to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park has 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities. Your day to day • Deliver exceptional Holiday Inn service standards by providing warm, professional, and personalized experiences to all guests while upholding the brand values. • Ensure efficient food and beverage operations, including timely service, complete mise en place, coordination with the kitchen team, and adherence to service standards. • Ensure all beverages are concocted according to standard recipes and maintain beverage cost at the percentage detailed in the budget or as instructed by the Outlet Manager or Assistant Manager. • Build strong guest relationships by recognizing VIP and returning guests, addressing requests promptly, and resolving concerns professionally. • Drive revenue and cost control through active upselling, accurate cash handling, inventory monitoring, stock control, and adherence to beverage cost targets. • Lead and support team members by ensuring compliance with service procedures, providing guidance, and promoting continuous improvement. • Maintain compliance with IHG policies, health and safety regulations, emergency procedures, and environmental sustainability practices. • Report any health or safety hazards, faults, repairs, cleaning needs and accidents to your Supervisor or the Manager on Duty and record on the appropriate Accident Report form immediately following accident. • Safeguard hotel assets and information by ensuring proper equipmen
Requirements
Note: The posting describes a general responsibilities without a distinct, labeled Requirements/Qualifications section. The explicit hard requirements are not listed. If the job includes any minimum qualifications, they are not provided in the text.
Responsibilities
Deliver exceptional Holiday Inn service standards by providing warm, professional, and personalized experiences to all guests while upholding the brand values. Ensure efficient food and beverage operations, including timely service, complete mise en place, coordination with the kitchen team, and adherence to service standards. Ensure all beverages are concocted according to standard recipes and maintain beverage cost at the percentage detailed in the budget or as instructed by the Outlet Manager or Assistant Manager. Build strong guest relationships by recognizing VIP and returning guests, addressing requests promptly, and resolving concerns professionally. Drive revenue and cost control through active upselling, accurate cash handling, inventory monitoring, stock control, and adherence to beverage cost targets. Lead and support team members by ensuring compliance with service procedures, providing guidance, and promoting continuous improvement. Maintain compliance with IHG policies, health and safety regulations, emergency procedures, and environmental sustainability practices. Report any health or safety hazards, faults, repairs, cleaning needs and accidents to your Supervisor or the Manager on Duty and record on the appropriate Accident Report form immediately following accident. Safeguard hotel assets and information by ensuring proper equipment maintenance and security.
Skills
- Customer service
- Food and beverage operations
- Mise en place
- Upselling
- Cash handling
- Inventory monitoring
- Stock control
- Health and safety compliance
- Emergency procedures
- Team leadership
- Guest relationship management
- Beverage preparation
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