Restaurant General Manager - InterContinental Abu Dhabi

InterContinental Abu Dhabi is seeking an energetic, commercially driven, and guest-focused Restaurant General Manager to lead the operations of our vibrant, fast-paced Sports Bar. The ideal candidate will have a passion for dynamic dining and sports entertainment, strong leadership capabilities, and a proven ability to deliver exceptional guest experiences while driving revenue and operational performance. This is an exciting opportunity for a hospitality professional who thrives in a lively environment, inspires high-performing teams, and ensures every guest enjoys an engaging and memorable experience. A little taste of your day-to-day: Every day is different, but you will mainly be responsible for: • Oversee the daily operations of the Sports Bar, ensuring efficient service, smooth coordination, and consistent adherence to hotel standards. • Lead, motivate, and develop the Food & Beverage team, fostering a culture of teamwork, accountability, and exceptional guest service. • Ensure outstanding service standards across all guest interactions, creating a welcoming and energetic atmosphere during sporting events and regular service periods. • Drive revenue growth through effective sales strategies, promotions, upselling initiatives, and engaging food and beverage offerings. • Monitor financial performance, including revenue, profitability, labour costs, beverage costs, and operational expenses, to achieve business targets. • Plan and coordinate live sports screenings, themed events, promotions, and special occasions to enhance guest engagement and maximise business opportunities. • Build strong relationships with guests, recognise regular customers, and ensure a lively yet professional environment that encourages repeat visits. • Handle guest feedback and complaints promptly and professionally, ensuring effective service recovery and guest satisfaction. • Collaborate with the Executive Chef and culinary team to maintain menu quality, introduce appealing offerings, and respond to guest preferences. • Oversee staff scheduling, manpower planning, and daily deployment to ensure adequate coverage during peak periods and major sporting events. • Conduct team briefings, training sessions, and performance reviews to strengthen product knowledge, service delivery, and professional development. • Monitor inventory, purchasing, stock control, and wastage, ensuring efficient cost management and responsible beverage handling. • Ensure compliance with food safety, hygiene, health and safety, licensing requirements, and hotel operating procedures. • Maintain the Sports Bar's ambience, cleanliness, presentation, and entertainment facilities to provide an enjoyable guest experience. • Analyse sales reports, guest feedback, and market trends to identify opportunities for improvement and business growth. • Work closely with Sales and Marketing to develop promotional campaigns, attract new customers, and strengthen the Sports Bar's market presence. •