F&B Captain - InterContinental Residences Abu Dhabi

InterContinental Residences Abu Dhabi is seeking a confident, service-driven, and detail-oriented F&B Captain to join our team at our contemporary Mediterranean brasserie. The successful candidate will play a key role in overseeing daily service, guiding the restaurant team, and ensuring every guest enjoys a seamless and memorable dining experience. This is an excellent opportunity for a hospitality professional who leads by example, demonstrates strong operational knowledge, and is passionate about delivering exceptional service in a refined dining environment. A little taste of your day-to-day: Every day is different, but you will mainly be responsible for: • Supervise daily restaurant service, ensuring smooth operations and adherence to established service standards. • Lead and support F&B Attendants, ensuring duties are allocated effectively and service expectations are consistently met. • Welcome guests professionally and ensure a warm, attentive, and personalised dining experience. • Coordinate table allocation, reservations, and service flow to ensure efficient guest seating and timely service. • Ensure food and beverages are served accurately, promptly, and in accordance with presentation and quality standards. • Maintain strong knowledge of the menu, including Mediterranean dishes, ingredients, preparation methods, and beverage selections. • Provide menu recommendations and assist guests with dietary requirements, allergies, and special requests. • Monitor guest satisfaction throughout service, addressing feedback and resolving concerns promptly and professionally. • Conduct pre-service briefings to communicate daily specials, promotions, VIP arrivals, guest preferences, and operational priorities. • Coordinate closely with the kitchen, bar, and other departments to ensure effective communication and seamless service delivery. • Ensure tables, service stations, and restaurant areas remain clean, organised, and properly equipped throughout the shift. • Monitor the availability of service equipment, tableware, glassware, and other operational supplies. • Ensure compliance with food safety, hygiene, sanitation, and health and safety procedures. • Support upselling initiatives and promote food and beverage offerings to enhance the guest experience and contribute to revenue targets. • Assist with staff training, coaching, and on-the-job development to maintain consistent service quality. • Monitor team performance during service and provide guidance to ensure operational efficiency. • Assist with opening and closing procedures, cash handling, billing accuracy, and completion of relevant shift reports where required. • Maintain professional grooming, discipline, and a positive team environment in line with hotel standards.