IHG Hotels & Resorts

Cluster Sales Coordinator at InterContinental Residences Dubai Business Bay (Operational) & Kimpton Sevn Dubai (Pre-Opening)

Dubai, UAEPosted 1 months ago

Salary
AED 8k–12k a month· est.
Job type
Full time
Level
Junior
Field
Sales & Business Development
Work mode
On site

About the role

A Role That Connects Two Hotels Through One Commercial Vision – Sales Coordination Two hotels. Two personalities. One shared commercial ambition. At InterContinental Residences Dubai Business Bay, the focus is on strengthening market performance, supporting existing business relationships, generating new opportunities, and ensuring every commercial activity is coordinated with precision. At Kimpton Sevn Dubai, it's about building something new — establishing commercial foundations, supporting pre-opening sales activities, developing market awareness, and preparing the hotel to make its mark in Dubai's competitive hospitality landscape. We are looking for a Cluster Sales Coordinator who can support both. Someone who understands that great sales performance is built through organisation, relationships, attention to detail, commercial awareness, and genuine collaboration. You won't simply coordinate sales administration. You'll help connect the people, information, and opportunities that drive commercial success across two distinctive hospitality experiences. Two Hotels. Two Journeys. One Commercial Team. Your role will support two distinct commercial priorities. InterContinental Residences Dubai Business Bay Support. Coordinate. Grow. • Provide day-to-day coordination and administrative support to the cluster commercial team. • Support the sales team in managing enquiries, proposals, contracts, and client communications. • Maintain accurate client information, sales records, and commercial documentation. • Coordinate client appointments, property visits, site inspections, and sales activities. • Assist in tracking sales leads, business opportunities, and account development activities. • Help ensure timely follow-up with clients and business partners. • Support sales reporting and performance tracking to strengthen commercial decision-making. Kimpton Sevn Dubai Prepare. Organise. Launch. • Support pre-opening commercial activities and sales administration. • Assist with the preparation of sales presentations, fact sheets, proposals, and collateral. • Help organise client familiarisation visits, site inspections, and pre-opening sales appointments. • Maintain prospect databases and support the development of new business opportunities. • Coordinate commercial information, documentation, and sales materials in preparation for opening. • Work with the commercial team to ensure sales tools and processes are ready for launch. • Help establish organised, efficient, and consistent sales coordination practices from the outset. The opportunity is to support an established operation while helping prepare a new hotel for success — understanding that each property has its own positioning, market, and commercial priorities. Why This Role Matters Behind every successful commercial team is someone who keeps the details moving, the information accurate, and the follow-ups on track. As Cluster Sales Coordinator, you will: • Support the execution of the cluster's commercial strategy. • Coordinate sales activities across both properties. • Help the sales team respond to enquiries and opportunities efficiently. • Maintain accurate and up-to-date client, account, and sales information. • Prepare reports, presentations, proposals, and other commercial documents. • Coordinate communication between Sales, Revenue, Reservations, Marketing, Finance, and operational teams, as required. • Support client relationship management and business development activities. • Help maintain consistent commercial processes while respecting each hotel's individual identity. Your contribution may often happen behind the scenes, but its impact is visible in the quality of client interactions, the efficiency of the team, and the opportunities that move forward. Gr

Responsibilities

Support the execution of the cluster's commercial strategy. Coordinate sales activities across both properties. Help the sales team respond to enquiries and opportunities efficiently. Maintain accurate and up-to-date client, account, and sales information. Prepare reports, presentations, proposals, and other commercial documents. Coordinate communication between Sales, Revenue, Reservations, Marketing, Finance, and operational teams, as required. Support client relationship management and business development activities. Help maintain consistent commercial processes while respecting each hotel's individual identity.

Skills

  • Sales coordination
  • Administrative support
  • Client communications
  • Sales reporting
  • Proposals and collateral preparation
  • Client relationship management
  • Database maintenance
  • Cross-functional coordination
  • Pre-opening sales activities
  • Site inspections

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