F&B Captain at InterContinental Residences Dubai Business Bay

At InterContinental Residences Dubai Business Bay, we believe exceptional hospitality begins with exceptional people. We are looking for an F&B Captain who brings confidence, warmth, and genuine passion for creating memorable dining experiences. Someone who understands that luxury is not simply about what we serve—it is how we welcome, anticipate, connect, and care for every guest. This is an opportunity to join a distinctive residential luxury environment in the heart of Dubai, where thoughtful service and attention to detail define the experience. This Is More Than a Service Role At InterContinental Residences Dubai Business Bay, our guests expect more than a meal. They expect to feel recognised. They expect service that feels effortless. They expect every detail to be thoughtfully considered. As an F&B Captain, you will be at the heart of that experience. You will lead service from the floor, support your colleagues, coordinate seamlessly with the kitchen and other departments, and ensure every guest interaction reflects the warmth, sophistication, and personalised service associated with InterContinental. You will be a visible presence during service—someone who sets the tone, supports the team, and steps in whenever needed to ensure the guest experience remains exceptional. Why This Role Matters Great F&B experiences don't happen by accident. They come from preparation, teamwork, attention to detail, and people who genuinely care. As an F&B Captain, you will play an important role in translating our service standards into real guest experiences every day. You will help create an environment where colleagues feel supported, service flows naturally, and guests feel genuinely welcomed. Whether it is remembering a guest's preference, anticipating a request before it is made, supporting a busy service, or turning a small moment into a memorable one—you will help make the difference. Lead the Experience You will be more than a supervisor on the floor. You will be a service leader. From pre-shift briefings and outlet preparation to guest engagement and service recovery, you will help ensure every part of the operation works together. You will set the example through your own service, support colleagues through busy periods, and maintain the standards that make the InterContinental experience distinctive. Your leadership will be hands-on, visible, and personal. What You'll Bring to the Table Exceptional Service Create warm, attentive, and personalised experiences that make guests feel valued. Confident Leadership Guide and support the team while maintaining a positive, professional atmosphere. Operational Excellence Keep service organised, efficient, and consistent from opening through closing. Guest Connection Build genuine relationships, understand preferences, and anticipate needs. Attention to Detail Ensure every table, interaction, order, and service moment reflects our standards. Team Spirit Work closely with colleagues across F&B and the wider hotel operation to deliver seamless service. The Gig Reporting to the F&B leadership team, the F&B Captain will support the daily operation of food and beverage services at InterContinental Residences Dubai Business Bay. The Opportunity Be part of a luxury residential hospitality environment where personalised service is at the centre of the guest experience. The Strategy Combine strong operational discipline with genuine hospitality to deliver consistently exceptional service. The Impact Create dining experiences that guests remember and help build a team culture where great service comes naturally. Stay Human Luxury hospitality is ultimately about people. It is about the welcome at the door. The smile that feels genuine. The colleague who notices when someone needs help. The recommendation that makes a guest's evening. The small detail that shows we remembered. At InterContinental, we call this Stay Human. As an F&B Captain, you will bring that philosophy to life through every interaction—creating experiences that feel personal, thoughtful, and authentic. Your Day-to-Day No two shifts are exactly the same. You will move between leadership, guest engagement, service coordination, and operational support throughout the day.

Your Day-To-Day: No two shifts are exactly the same. You will move between leadership, guest engagement, service coordination, and operational support throughout the day. Reporting to the F&B leadership team, the F&B Captain will support the daily operation of food and beverage services at InterContinental Residences Dubai Business Bay. Lead the Experience: you will be more than a supervisor on the floor; you will be a service leader, from pre-shift briefings and outlet preparation to guest engagement and service recovery, helping ensure every part of the operation works together. The Gig: support the daily operation of food and beverage services; your leadership will be hands-on, visible, and personal; stay human by delivering warm, personalised experiences and maintaining InterContinental standards.