IHG Hotels & Resorts

Restaurant Supervisor - CP

Kuwait City, KuwaitPosted 1 months ago

Salary
AED 5k–7k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

People •Supervise and support the restaurant team during daily operations to ensure efficient and professional service. •Assist in training, coaching, and developing colleagues to improve performance and service standards. •Conduct daily briefings and allocate duties to ensure smooth operations. •Foster a positive working environment and encourage teamwork across all departments. •Ensure colleagues comply with hotel policies, grooming standards, and IHG service expectations. Financial •Support the Restaurant Manager in achieving departmental revenue and profitability targets. •Monitor stock usage and minimize wastage through effective inventory control. •Ensure accurate billing, cashiering procedures, and cash handling practices. •Assist with inventory counts and ordering of restaurant supplies when required. Guest Experience •Deliver exceptional guest service by ensuring prompt, courteous, and personalized service at all times.

Requirements

No distinct Requirements section found.

Responsibilities

Supervise and support the restaurant team during daily operations to ensure efficient and professional service. Assist in training, coaching, and developing colleagues to improve performance and service standards. Conduct daily briefings and allocate duties to ensure smooth operations. Foster a positive working environment and encourage teamwork across all departments. Ensure colleagues comply with hotel policies, grooming standards, and IHG service expectations. Support the Restaurant Manager in achieving departmental revenue and profitability targets. Monitor stock usage and minimize wastage through effective inventory control. Ensure accurate billing, cashiering procedures, and cash handling practices. Assist with inventory counts and ordering of restaurant supplies when required. Deliver exceptional guest service by ensuring prompt, courteous, and personalized service at all times.

Skills

  • guest service
  • inventory control
  • billing and cash handling
  • staff training and development
  • team leadership
  • briefing and duty allocation
  • policies and grooming standards
  • revenue and profitability targets
  • restaurant operations
  • college of hospitality (IHG service expectations)

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