IHG Hotels & Resorts
InterContinental Residences Dubai Business Bay is seeking a friendly, energetic, and service-driven F&B Assistant to join our Food & Beverage team. As an F&B Assistant, you will play an important role in delivering warm, efficient, and personalized service across our dining experiences. This position requires someone who is multitasking, flexible, and able to work confidently across both In-Room Dining and restaurant operations, depending on the business requirements. You will work closely with the F&B team to ensure smooth daily operations while maintaining the high standards expected of a luxury hospitality environment. Located in the heart of Dubai’s Business Bay, just moments from iconic landmarks such as Dubai Mall and Burj Khalifa, InterContinental Residences Dubai Business Bay features 176 elegantly designed residences and hotel rooms, offering refined luxury, comfort, and sophistication. As an F&B Assistant, your positive attitude, attention to detail, flexibility, and passion for guest service will contribute directly to creating memorable experiences for our guests and residents. Your Day-to-Day Every day is different, but you’ll mostly be: Restaurant & Guest Service • Welcome and acknowledge guests in a warm, friendly, and professional manner. • Provide efficient and attentive service throughout the guest dining experience. • Set up, maintain, and clear tables according to hotel standards. • Serve food and beverages promptly and accurately. • Assist guests with menu-related questions and requests. • Maintain excellent knowledge of menus, promotions, and available products. • Anticipate guest needs and proactively provide assistance. • Handle guest feedback professionally and escalate concerns to the Supervisor or Manager when required. In-Room Dining Operations • Support daily In-Room Dining operations and ensure orders are delivered accurately and promptly. • Prepare trays, trolleys, and orders according to established hotel standards. • Deliver food and beverages to guest rooms in a professional and courteous manner. •
Restaurant & Guest Service: Welcome and acknowledge guests in a warm, friendly, and professional manner; Provide efficient and attentive service throughout the guest dining experience; Set up, maintain, and clear tables according to hotel standards; Serve food and beverages promptly and accurately; Assist guests with menu-related questions and requests; Maintain excellent knowledge of menus, promotions, and available products; Anticipate guest needs and proactively provide assistance; Handle guest feedback professionally and escalate concerns to the Supervisor or Manager when required. In-Room Dining Operations: Support daily In-Room Dining operations and ensure orders are delivered accurately and promptly; Prepare trays, trolleys, and orders according to established hotel standards; Deliver food and beverages to guest rooms in a professional and courteous manner.
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