Hostess - CP

•Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following: •Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards •Ensure restaurant operating equipment is clean and in working order •Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy •Welcoming guests to the Restaurant, by using the Restaurant name •Inquiring if they have a reservation and noting it in the reservation book if they do •Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book •Being attentive to guest requests •Escort guests to their preferred table or reserved table and seat guests according to restaurant standards •Take telephone bookings and document in the Reservation book according to restaurant standards •Train wait staff and bus staff in hostess standards

Meet and greet all guests at the front of the Restaurant; ensure the restaurant is ready to receive guests prior to opening with wait staff and tables prepared; maintain clean and working restaurant equipment; uphold impeccable uniform and personal presentation standards; welcome guests using the restaurant name; inquire about reservations and note them in the reservation book; create reservations with dining preferences if needed and note in the reservation book; be attentive to guest requests; escort guests to their preferred or reserved table and seat them according to standards; take telephone bookings and document in the Reservation book; train wait staff and bus staff in hostess standards.