Accor

Food & Beverage Hostess

Doha, QatarPosted 1 months ago

Salary
AED 3k–4k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

Welcome guests with genuine warmth and escort them to their tables with attentive hospitality. Manage reservations and seating plans smoothly, ensuring an effortless guest flow. Maintain a polished, professional, and friendly presence throughout every service period. Coordinate closely with servers and the kitchen team to keep service running seamlessly. Assist guests with menu guidance, specials, and restaurant information in an engaging, confident manner. Handle guest concerns or special requests promptly, turning challenges into positive experiences. Ensure the reception and dining areas remain clean, organized, and inviting at all times. Support table operations when needed, including serving, clearing, and assisting the team during busy moments.

Requirements

Previous experience as a hostess or in a guest‑facing customer service role, ideally within hospitality. Excellent communication and interpersonal skills, with a natural ability to connect warmly with guests. Professional appearance paired with a positive, vibrant attitude that enhances the dining experience. Strong multitasking abilities, comfortable working confidently in a fast‑paced environment. Proficiency in reservation systems and solid basic computer skills. Fluency in English; additional languages are a plus and help elevate guest engagement.

Responsibilities

Welcome guests with warmth and escort them to tables. Manage reservations and seating plans to ensure smooth guest flow. Maintain a polished, professional, and friendly presence during service periods. Coordinate with servers and the kitchen to keep service running seamlessly. Assist guests with menu guidance, specials, and restaurant information. Address guest concerns or special requests promptly to create positive experiences. Keep reception and dining areas clean, organized, and inviting. Support table operations as needed, including serving, clearing, and assisting the team during busy moments.

Skills

  • Reservation systems
  • Customer service
  • Interpersonal communication
  • Multitasking
  • Hospitality
  • English fluency
  • Basic computer skills
  • Guest engagement
  • Team coordination
  • Problem resolution

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