Service Technician | Al-Futtaim Electric Mobility | BYD

Job Requisition ID: 179862 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide. As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars, it’s about building trust, delivering experiences, and representing a brand that is redefining mobility. Overview of the Role Join BYD and Al-Futtaim Electric Mobility as an EV Service Technician and be part of the future of automotive technology. In this role, you will perform diagnostics, maintenance, and repairs on cutting-edge electric vehicles while ensuring the highest standards of safety, quality, and customer satisfaction. This is an exciting opportunity for technicians who are passionate about electric mobility and want to build a long-term career in the rapidly growing EV industry. What You Will Do • Perform diagnostics, maintenance, and repair work on BYD electric vehicles • Diagnose and troubleshoot EV systems, including high-voltage components and battery systems • Carry out repairs in line with manufacturer guidelines and EV safety standards • Complete repairs right the first time, minimizing vehicle downtime • Perform vehicle inspections and support Electronic Vehicle Check (EVC) reporting • Follow all high-voltage safety procedures, workshop processes, and 5S standards • Ensure efficient use of parts, tools, and workshop resources • Work closely with supervisors and team members to deliver exceptional customer service • Maintain up-to-date knowledge of EV technology and the latest automotive innovations’ Required Skills to Be Successful • Strong diagnostic and troubleshooting skills • Experience in vehicle maintenance and repair • Knowledge of electrical, electronic, and automotive systems • Understanding of EV technology, battery systems, and charging systems is preferred • Ability to use diagnostic tools and interpret technical manuals • Strong attention to detail and commitment to quality workmanship • Good communication skills in English • Ability to work independently and collaboratively within a team • Passion for new technologies and electric mobility About the Team You will be part of the BYD Aftersales Retail Team within Al-Futtaim Electric Mobility, supporting one of the world's fastest-growing EV brands. Our team is committed to delivering exceptional customer experiences, operational excellence, and technical expertise while driving the future of sustainable transportation across the UAE. What Equips You for the Role • Diploma, ITI, NCVT, ITC, or equivalent technical qualification • 2–3 years of experience as an Automotive Technician, Diagnostic Technician, Service Technician, General Repair Technician, or EV Technician • Hands-on experience in vehicle diagnostics, maintenance, and repair • Experience working on Electric Vehicles (EVs) or Hybrid Vehicles is highly preferred • EV or High-Voltage (HV) certification is an advantage • Experience using manufacturer diagnostic tools and repair manuals • Good understanding of electrical, electronic, and high-voltage vehicle systems • Valid UAE driving license is an advantage Why Join Us? • Work with one of the world's leading EV brands • Gain hands-on experience with cutting-edge electric vehicle technology • Access continuous technical training and career development opportunities • Join a market-leading automotive organization shaping the future of mobility • Build a rewarding long-term career in the UAE's growing EV sector About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing

Diploma, ITI, NCVT, ITC, or equivalent technical qualification. 2–3 years of experience as an Automotive Technician, Diagnostic Technician, Service Technician, General Repair Technician, or EV Technician.

Perform diagnostics, maintenance, and repair work on BYD electric vehicles; Diagnose and troubleshoot EV systems, including high-voltage components and battery systems; Carry out repairs in line with manufacturer guidelines and EV safety standards; Complete repairs right the first time, minimizing vehicle downtime; Perform vehicle inspections and support Electronic Vehicle Check (EVC) reporting; Follow all high-voltage safety procedures, workshop processes, and 5S standards; Ensure efficient use of parts, tools, and workshop resources; Work closely with supervisors and team members to deliver exceptional customer service; Maintain up-to-date knowledge of EV technology and the latest automotive innovations.