Software Account Manager

About the role

Requirements

• Education
• - Bachelor’s degree in Business Administration, Marketing, Computer Science, Information Technology, or a related field.
• Experience
• - 3–7+ years of professional experience in enterprise software sales, IT solutions sales, or technology account management with a proven track record of success.
• - Demonstrated experience independently leading a designated territory, profiling accounts, and managing end-to-end B2B sales cycles.
• - Proven track record of turning prospects and qualified leads into measurable revenue pipeline through rigorous qualification criteria.
• Skills & Competencies (Technical & Analytical + Soft)
• - General knowledge of the IT industry, with the capacity to learn, retain, and communicate complex product and technical architecture details.
• - Strong pipeline analytical skills to track project metrics, manage customer profiles, and follow up systematically via CRM systems.
• - Fluency in English (written and verbal) is required to manage international business accounts and documentation.
• - Exceptional negotiation skills with a strategic mindset to construct commercial agreements and successfully close deals.
• - Strong self-motivation, solid time management abilities to operate independently with integrity, and excellent cross-functional teamwork capabilities.
• Experience (summary)
• - End-to-end B2B software sales cycle execution and territory management
• - Demand generation, prospect profiling, and pipeline opportunity management
• - Developing, maintaining, and leveraging long-term customer and account relationships
• - B2B commercial contract negotiation and value-based closing strategies
• - Cross-functional collaboration with technical delivery teams and management structures
• - Systematic CRM pipeline management, monitoring, and milestone tracking
• Skills & Competencies (summary)
• - IT industry concepts & software solution mapping
• - Account management & corporate relationship building
• - Professional product presentations & solution pitching
• - Market intelligence reporting & competitor analysis
• - CRM operations & pipeline reporting data analytics
• - Pricing governance & commercial model design
• - Prioritization, autonomy, and teamwork
• - Travel for client-facing activities
• Job location: HQ

Responsibilities

• Engage with clients and stakeholders to gather operational requirements and understand their digital transformation and software solution goals
• Deliver impactful presentations, product demonstrations, and business proposals showcasing software features and service capabilities
• Support the product and engineering teams by compiling detailed reports on customer needs, product friction points, competitive market activities, and potential product variations
• Provide commercial insights and domain expertise throughout the client lifecycle to define pricing schedules, manage discount structures, and secure leadership approvals
• Collaborate with cross-functional technical teams and internal departments to align customer expectations with engineering delivery and resolve client cases
• Stay current with industry trends, technical product roadmaps, and IT sector shifts to position software solutions and architecture changes effectively
• Conduct discovery calls, cold outreach, networking events, and social selling workshops to profile prospects and uncover new technical opportunities
• Participate in Agile sales alignment sessions and account reviews, maintaining accurate pipeline metrics in the CRM to meet daily, weekly, and monthly KPIs

Skills

• CRM systems
• territory management
• negotiation
• pricing governance
• commercial contract negotiation
• market intelligence
• competitor analysis
• product presentations
• solution pitching
• demand generation
• pipeline management
• account management
• corporate relationship building
• English proficiency