Hyatt Hotels

Guest Service Officer - Concierge

Dubai, UAEPosted 2 months ago

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Salary
AED 8k–12k a month
Job type
Full time
Level
Junior
Field
Hospitality & Tourism
Work mode
On site

About the role

You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to assist with any concierge related services such as restaurant reservation, booking city tours, recommending tourist spots and contribute to the smooth and efficient running of the Concierge department within the Rooms Division. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Requirements

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills.

Responsibilities

Provide excellent and consistent level of service to customers. Assist with concierge-related services such as restaurant reservations, booking city tours, recommending tourist spots, and contribute to the smooth and efficient running of the Concierge department within the Rooms Division.

Skills

  • customer service
  • hospitality
  • communication
  • interpersonal skills
  • restaurant reservations
  • city tours
  • tour bookings
  • concierge services
  • hotel operations
  • tourism management

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