Hyatt Hotels
Guest Service Officer - Concierge
Dubai, UAEPosted 2 months ago
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- Salary
- AED 8k–12k a month
- Job type
- Full time
- Level
- Junior
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to assist with any concierge related services such as restaurant reservation, booking city tours, recommending tourist spots and contribute to the smooth and efficient running of the Concierge department within the Rooms Division. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Requirements
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills.
Responsibilities
Provide excellent and consistent level of service to customers. Assist with concierge-related services such as restaurant reservations, booking city tours, recommending tourist spots, and contribute to the smooth and efficient running of the Concierge department within the Rooms Division.
Skills
- customer service
- hospitality
- communication
- interpersonal skills
- restaurant reservations
- city tours
- tour bookings
- concierge services
- hotel operations
- tourism management
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