Etihad Airways
Occupational Medicine Administrator
Abu Dhabi, UAEPosted 2 days ago
- Salary
- AED 12k–18k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Healthcare & Medical
- Work mode
- On site
About the role
We are looking for a qualified occupation medicine nurse to join our team at Etihad Airways Medical Centre Provide administrative and operational support by coordinating medical appointments, managing schedules, maintaining confidential medical records, and ensuring effective communication with patients, healthcare professionals and internal stakeholders. Support health program, medical surveillance and pre-employment medical processes while delivering excellent customer service. Accountabilities Manage the occupational Medicine shared mailbox and ensure timely communication. Respond to patient and employee inquiries via phone and in person ensuring a high standard of customer service Provide accurate information regarding appointment schedules, medical processes and required documentation schedule and arrange appointments for: Pre-employment medical examinations occupational health assessments fuel tank entry medical assessments medical surveillance Monitor appointment attendance and coordinate rescheduling when required Collaborate closely with HR and onboarding teams regarding candidate medical status and appointment progress Maintain, organize, update and file medical records related documentation in compliance with confidentiality and data protection requirements Support departmental projects and continuous improvement initiatives.
Requirements
A degree (bachelor’s degree is preferred) in healthcare administration, nursing, or related field Qualified occupation medicine nurse preferred Minimum of 2 years of work experience. Excellent communication and organizational skills. Proficiency in Microsoft Office and medical record systems. Strong attention to detail and ability to manage confidential information. Experience in aviation, occupational health, or medical administration preferred. Knowledge of aviation medical regulations (e.g., GCAA, EASA, FAA) is an advantage. Advert Expires on Sunday 15th
Responsibilities
Provide administrative and operational support by coordinating medical appointments, managing schedules, maintaining confidential medical records, and ensuring effective communication with patients, healthcare professionals and internal stakeholders. Support health program, medical surveillance and pre-employment medical processes while delivering excellent customer service. Accountabilities: Manage the occupational Medicine shared mailbox and ensure timely communication. Respond to patient and employee inquiries via phone and in person ensuring a high standard of customer service. Provide accurate information regarding appointment schedules, medical processes and required documentation. Schedule and arrange appointments for: Pre-employment medical examinations, occupational health assessments, fuel tank entry medical assessments, medical surveillance. Monitor appointment attendance and coordinate rescheduling when required. Collaborate closely with HR and onboarding teams regarding candidate medical status and appointment progress. Maintain, organize, update and file medical records related documentation in compliance with confidentiality and data protection requirements. Support departmental projects and continuous improvement initiatives.
Skills
- Microsoft Office
- medical record systems
- confidential information management
- appointment scheduling
- administrative support
- communication
- customer service
- health program coordination
- medical surveillance
- aviation occupational health (preferred)
- GCAA knowledge (advantage)
- EASA FAA knowledge (advantage)
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