Accor

Housekeeping Supervisor

Dubai, UAEPosted 4 weeks ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

Mövenpick Hotel & Apartments Bur Dubai Housekeeping Supervisor Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to ensuring guest rooms and common areas meet the highest standards from the moment guests arrive through to their departure. What you will be doing: Lead and supervise the day-to-day housekeeping operations to ensure all cleaning and maintenance standards are consistently met with attention to detail Oversee room inspections, quality control checks, and inventory management to maintain exceptional cleanliness and guest satisfaction Schedule and coordinate housekeeping staff assignments while monitoring productivity and adherence to departmental procedures Handle guest concerns related to room conditions and cleanliness, responding promptly and implementing corrective actions to guarantee memorable experiences Ensure housekeeping team members are informed daily about priorities, special requests, and personalized service requirements to deliver excellence

Requirements

Your experience and skills include: Proven track record in a housekeeping or hospitality leadership role Service-oriented mindset with a genuine commitment to guest satisfaction and operational excellence Strong supervisory and team management capabilities with the ability to lead by example Proficiency with property management systems such as Opera or similar platforms Excellent interpersonal, communication, and problem-solving skills Demonstrated ability to manage multiple priorities, maintain attention to detail, and uphold high cleaning and maintenance standards Knowledge of housekeeping best practices, safety protocols, and inventory management Ability to train, motivate, and develop housekeeping team members effectively

Responsibilities

Lead and supervise the day-to-day housekeeping operations to ensure all cleaning and maintenance standards are consistently met with attention to detail. Oversee room inspections, quality control checks, and inventory management to maintain exceptional cleanliness and guest satisfaction. Schedule and coordinate housekeeping staff assignments while monitoring productivity and adherence to departmental procedures. Handle guest concerns related to room conditions and cleanliness, responding promptly and implementing corrective actions to guarantee memorable experiences. Ensure housekeeping team members are informed daily about priorities, special requests, and personalized service requirements to deliver excellence.

Skills

  • Housekeeping leadership
  • Staff scheduling
  • Room inspections
  • Quality control
  • Inventory management
  • Guest relations
  • Operations management
  • Property management systems (Opera)

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