Room Attendant

Raffles Doha We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Room Attendant. The Room Attendant at Raffles & Fairmont Doha is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation in guest rooms, suites, and assigned areas. The role ensures that every guest enjoys a comfortable, luxurious, and memorable stay by following hotel standards, providing attentive service, and respecting guest privacy. Key Responsibilities: Clean and service guest rooms, suites, bathrooms, and assigned areas according to luxury hotel standards Change bed linens, replace towels, and replenish guest amenities and room supplies Ensure guest rooms are clean, organized, and ready for guest arrivals Report maintenance issues, damaged items, and lost-and-found property to the appropriate department Respond to guest requests promptly, courteously, and professionally Follow hotel procedures for hygiene, sanitation, safety, and security Respect guest privacy and follow established room access procedures Coordinate with the housekeeping team and other departments to ensure efficient room operations Maintain housekeeping equipment, trolleys, and cleaning supplies in good condition Use cleaning chemicals and equipment safely and appropriately Inspect rooms to ensure cleanliness, presentation, and attention to detail Follow hotel policies and procedures to maintain high standards of service quality Contribute to guest satisfaction by providing attentive and personalized service Maintain a professional appearance and demonstrate teamwork and a positive attitude

What will you bring to this role? High school diploma or equivalent preferred Previous experience in housekeeping, preferably in a luxury hotel environment Knowledge of room cleaning procedures, hygiene standards, and housekeeping practices Understanding of cleaning chemicals, equipment, and safe handling procedures Strong attention to detail and commitment to cleanliness Good time management and organizational skills Ability to work independently and as part of a team Good communication and interpersonal skills Ability to follow instructions, hotel policies, and standard operating procedures Physically fit and able to perform housekeeping duties, including standing, bending, lifting, and pushing a housekeeping trolley Professional appearance and positive attitude Commitment to guest satisfaction and luxury service excellence Flexibility to work shifts, weekends, and public holidays as required Basic English communication skills; additional languages are an advantage Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized