Steward

Rixos Al Mairid Ras Al Khaimah Main Duties and Responsibilities: To provide a courteous, professional, efficient and flexible service at all times, following Rixos Hotels Standards of Performance. To perform all duties and tasks in the assigned place of work. To work in an environment of Team Work and lateral service. To undertake any reasonable tasks and secondary duties as assigned by the Chief Steward and Supervisor. To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned. To strictly adhere to the opening and closing procedures established for the department To be fully conversant with all services and facilities offered by the hotel. To perform opening and closing procedures established for the place of work as assigned. To ensure that the place of work and surrounding area is kept clean and organized at all times. To have a clear understanding of the HACCP procedures put in place and their purpose. To monitor operating supplies and reduce spoilage and wastage. To perform general cleaning duties as assigned by the Assistant Chief Steward or Stewarding Supervisor To clean and wash dishes according to the established performance standards. To clean and wash pots, pans and other kitchen utensils according to performance standards. To empty rubbish bins according to the garbage schedules To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used. To ensure that the work area is kept clean and organized at all times. To exercise careful use of operating supplies in order to reduce spoilage and wastage. To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities. To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment. To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. To provide friendly, courteous and professional service at all times. To maintain good working relationships with colleagues and all other departments. To comply with local legislation as required. To respond to any changes in the department as dictated by the needs of the hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To attend training and meetings as and when required.

High School diploma or equivalent. Prior stewarding experience preferred. Physical stamina and reliability. Attention to cleanliness and detail. Ability to follow instructions

To provide courteous, professional, efficient and flexible service; perform duties in assigned place of work; work in a team; undertake reasonable tasks assigned by Chief Steward and Supervisor; adapt to rotate within Food & Beverage sub-departments or other hotel departments; adhere to opening/closing procedures; be conversant with hotel services and facilities; ensure work area is clean and organized; understand HACCP procedures; monitor supplies and reduce spoilage; perform general cleaning duties; wash dishes, pots, pans, and utensils; manage rubbish; understand cleaning procedures and chemicals; maintain clean and organized work area; exercise careful use of supplies to reduce waste; handle guest and employee inquiries courteously; report and follow up on guest complaints; attend staff meetings and trainings; assist with regular inventory; report for duty punctually in uniform; maintain personal appearance; provide friendly and professional service; maintain good working relationships; comply with local legislation; respond to changes in the department; be flexible to redeploy or take on additional duties; attend trainings and meetings.