Waiter / Waitress

Novotel Deira Creekside Dubai We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable experience. • To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction • Must comply with the grooming standards of the company • To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart • To make the seniors aware of all guest comments and guest complaints • To be thoroughly familiar with the service standards and procedures • To follow specified procedures to properly set up beach beds and cabanas stations. • To ensure cleanliness and maintenance of the beach areas • To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed • To fold pack the umbrellas in the evenings • To follow all policies and procedures of the hotel • To immediately report all suspicious occurrences and hazardous conditions • To maintain safety of work areas at all times • To attend all mandatory meetings as directed • To perform other tasks as required /directed

Diploma or degree in vocational hospitality. 1– 3 years experience in 4-5 star Hotel. Must be confident and good in speaking English. Currently in UAE and willing to join immediately will be an advantage. Work in 5* Hotel or relevant experience is a must with in the industry. Creative and passionate about food and customer service.

To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction • Must comply with the grooming standards of the company • To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart • To make the seniors aware of all guest comments and guest complaints • To be thoroughly familiar with the service standards and procedures • To follow specified procedures to properly set up beach beds and cabanas stations. • To ensure cleanliness and maintenance of the beach areas • To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed • To fold pack the umbrellas in the evenings • To follow all policies and procedures of the hotel • To immediately report all suspicious occurrences and hazardous conditions • To maintain safety of work areas at all times • To attend all mandatory meetings as directed • To perform other tasks as required /directed