Accor

Server- Russian Speaker

Ajman, UAEPosted 2 months ago

Salary
AED 3k–5k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

Fairmont Ajman As an F&B Attendant – Russian Speaker , you will be responsible for delivering warm, attentive, and personalized food and beverage service to our guests while ensuring the highest standards of service, presentation, and hygiene. The successful candidate will be confident in communicating with Russian-speaking guests and will contribute to creating memorable dining experiences in line with Fairmont standards. Key Responsibilities Welcome and acknowledge guests in a warm, friendly, and professional manner. Provide attentive and personalized food and beverage service throughout the guest experience. Communicate confidently with Russian-speaking guests in Russian , understanding their needs and preferences. Present menus, explain food and beverage offerings, and provide recommendations when required. Take and accurately process guest orders, ensuring special requests and dietary requirements are communicated to the relevant team members. Serve food and beverages efficiently and according to established service standards. Maintain a strong knowledge of the restaurant's menus, promotions, ingredients, and beverage offerings. Anticipate guest needs and respond promptly to requests, concerns, and feedback. Ensure tables, service areas, and equipment are clean, organized, and properly maintained at all times. Assist with restaurant opening and closing procedures, including mise-en-place and replenishment. Coordinate effectively with the kitchen, bar, stewarding, and other departments to ensure smooth service. Follow all food safety, hygiene, health and safety, and hotel standards. Handle guest complaints professionally and escalate concerns to the Supervisor or Manager when required. Promote additional food and beverage offerings where appropriate to maximize guest satisfaction and outlet revenue. Support colleagues and contribute to a positive and collaborative team environment. Participate in hotel training programs and continuously develop product and service knowledge. Perform any other reasonable duties as assigned by the F&B Supervisor or Manager.

Requirements

Previous experience in a food and beverage operation , preferably within a luxury hotel or upscale restaurant. High school diploma or equivalent; hospitality qualification is an advantage. Fluent Russian language skills are required. Good command of English; additional languages are an advantage. Strong interpersonal and communication skills. Guest-focused with a genuine passion for hospitality. Positive attitude, professional appearance, and excellent grooming standards. Ability to work effectively in a fast-paced and multicultural environment. Flexible to work shifts, weekends, and public holidays.

Responsibilities

Welcome and acknowledge guests in a warm, friendly, and professional manner. Provide attentive and personalized food and beverage service throughout the guest experience. Communicate confidently with Russian-speaking guests in Russian , understanding their needs and preferences. Present menus, explain food and beverage offerings, and provide recommendations when required. Take and accurately process guest orders, ensuring special requests and dietary requirements are communicated to the relevant team members. Serve food and beverages efficiently and according to established service standards. Maintain a strong knowledge of the restaurant's menus, promotions, ingredients, and beverage offerings. Anticipate guest needs and respond promptly to requests, concerns, and feedback. Ensure tables, service areas, and equipment are clean, organized, and properly maintained at all times. Assist with restaurant opening and closing procedures, including mise-en-place and replenishment. Coordinate effectively with the kitchen, bar, stewarding, and other departments to ensure smooth service. Follow all food safety, hygiene, health and safety, and hotel standards. Handle guest complaints professionally and escalate concerns to the Supervisor or Manager when required. Promote additional food and beverage offerings where appropriate to maximize guest satisfaction and outlet revenue. Support colleagues and contribute to a positive and collaborative team environment. Participate in hotel training programs and continuously develop product and service knowledge. Perform any other reasonable duties as assigned by the F&B Supervisor or Manager.

Skills

  • Russian language
  • English language
  • food and beverage service
  • menu knowledge
  • dietary requirements
  • mise-en-place
  • food safety
  • hygiene standards
  • guest service
  • communication
  • multicultural teamwork
  • promotions and beverage offerings

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