Housekeeping Attendant

What you will be doing: Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner Take initiative to add a personalized experience for the guest Take ownership of guests’ privacy and belongings, while ensuring exceptional service Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous. Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work. Check and make note of all the rooms with MAKE UP sign. Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.

Your experience and skills include: Service focused personality is essential  Preferably female Previous experience in a similar role in 5* hotel is an asset Strong interpersonal skills with a passion for service Good communication skills with ability to speak fluent English. Physically active and efficient.

Provide assistance to guests during their stay and ensure cleanliness of guest rooms and public areas; liaise with Supervisor and Coordinator to attend to guest requests; create a personalized guest experience; ensure guest privacy and belongings are respected; supervise end-of-day closing of the service area and ensure equipment is stored safely; maintain stock of guest amenities, cleaning supplies, minibar, and clean linen on the trolley; check rooms with MAKE UP sign and with Do Not Disturb sign before shift end.