Rotana Hotels

Housekeeping Attendant

Manama, BahrainPosted 2 days ago

Salary
AED 2k–3k a month· est.
Job type
Full time
Level
Entry level
Field
Hospitality & Tourism
Work mode
On site

About the role

· Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively · Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel · Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel · Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel · Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction · Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organised appearance · Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities · Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction · Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment · Comply with the hotel environmental, health and safety policies and procedures

Requirements

  • - High School education or equivalent experiences.
  • - Preferred experience in a luxury hotel in Housekeeping.
  • - Have a high level of attention to detail.
  • - Knowledge and the ability to operate cleaning equipment.
  • - Ability to understand and working knowledge of English.
  • - Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts

Responsibilities

Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively; Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel; Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel; Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel; Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction; Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organised appearance; Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities; Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction; Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment; Comply with the hotel environmental, health and safety policies and procedures.

Skills

  • Cleaning equipment operation
  • Guest room cleaning
  • Bathroom maintenance
  • Room supply replenishment
  • Public area cleaning
  • Laundry coordination
  • Safety and environmental policies compliance
  • English language proficiency
  • Attention to detail
  • High School education (equivalent experiences)

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