Accor
Red Sea, Saudi ArabiaPosted 2 months ago
Faena The Red Sea JOB OVERVIEW A Spa Attendant ensures a clean, comfortable, and welcoming spa environment by managing cleanliness, restocking supplies, assisting guests with robes and directions, handling basic inquiries/bookings, and supporting therapists and reception; key duties include maintaining locker rooms, laundry, and guest orientation, requiring excellent customer service, multitasking, and stamina for a fast-paced setting. DUTIES AND RESPONSIBILITIES Guest Services: Greet guests, offer refreshments, provide spa tours, answer questions, and assist with changing into robes. Cleanliness & Maintenance: Keep all spa areas (locker rooms, relaxation lounges, treatment rooms) spotless, including floors, mirrors, and furniture; manage laundry. Operations Support: Restock towels, water, amenities, and retail products; coordinate with the spa team for smooth daily operations. Administrative Tasks: Handle basic phone inquiries, manage simple bookings or rescheduling, and process payments. Inventory: Assist with stock control for linens, consumables, and retail items.
QUALIFICATIONS DESIRED Customer Service: Strong communication, interpersonal, and multitasking skills. Physical Stamina: Ability to stand for long periods, lift moderately, and work in a fast-paced environment. Knowledge: Basic understanding of spa treatments and procedures is beneficial. Experience: Previous 5-star hospitality or spa experience is required. Attitude: Positive, friendly, and a team player. Basic understanding of cleaning chemicals and safety procedures Strong physical stamina and reliability Ability to communicate effectively and follow instructions
Guest Services: Greet guests, offer refreshments, provide spa tours, answer questions, and assist with changing into robes. Cleanliness & Maintenance: Keep all spa areas (locker rooms, relaxation lounges, treatment rooms) spotless, including floors, mirrors, and furniture; manage laundry. Operations Support: Restock towels, water, amenities, and retail products; coordinate with the spa team for smooth daily operations. Administrative Tasks: Handle basic phone inquiries, manage simple bookings or rescheduling, and process payments. Inventory: Assist with stock control for linens, consumables, and retail items.
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