Manager - Showroom

. Department / Plant Retail & Export Section Common Position Grade 14 Last Update 15th June 2025 ISO Number S-BSA-06-09 Job Purpose To manage the overall operations, sales performance, and customer experience of the showroom, ensuring brand standards, team productivity, and business targets are consistently achieved. Job Responsibilities • Showroom Operations Management: Oversee daily operations to ensure a clean, organized, and customer-ready showroom environment. • Sales Target Achievement: Drive sales performance for assigned targets, monitoring progress, and motivating the team. • Customer Experience: Ensure exceptional customer service and handle escalated customer issues professionally. • Visual Merchandising: Ensure product displays, layouts and updated price tags and align with brand guidelines and seasonal promotions. • Inventory Oversight: Monitor stock availability, coordinate with supply chain teams, to sell available stock. • Reporting & Analysis: Prepare daily, weekly, and monthly sales and performance reports for management. • Customer Feedback: Collect and analyze customer feedback to improve service quality and product offerings. • Commitment to administrative guidance: Adherence to management instruction related to business needs. Education Diploma or bachelor’s degree in Sales and Marketing, Management or relevant field Experience • Minimum five years of experience in showroom management. Language • Fluency in Arabic and English. Skills • Team leadership • Inventory control • Attention to detail • Communication • Adaptability • Time management • Operational excellence Competencies Advisory & Consulting Business Process Management Business Reasoning Conflict Management Crisis Management & Resolution Customer Focus Decision Making Impact and Influence Influencing Outcomes Loyalty & Dedication Sales Management Work Ethics and Values

Minimum five years of experience in showroom management.

Showroom Operations Management: Oversee daily operations to ensure a clean, organized, and customer-ready showroom environment. Sales Target Achievement: Drive sales performance for assigned targets, monitoring progress, and motivating the team. Customer Experience: Ensure exceptional customer service and handle escalated customer issues professionally. Visual Merchandising: Ensure product displays, layouts and updated price tags and align with brand guidelines and seasonal promotions. Inventory Oversight: Monitor stock availability, coordinate with supply chain teams, to sell available stock. Reporting & Analysis: Prepare daily, weekly, and monthly sales and performance reports for management. Customer Feedback: Collect and analyze customer feedback to improve service quality and product offerings. Commitment to administrative guidance: Adherence to management instruction related to business needs.