Assistant Manager-Reservations

We are looking for an experienced Assistant Manager-Reservations- to support the opening of Hyatt Place AlUla. Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers. Your Role As the Assistant Manager – Reservations, you’ll support the management of reservation operations, ensuring accuracy, efficiency, and a smooth booking experience for guests. Key Responsibilities · Assist in managing daily reservation operations · Monitor reservations and ensure booking details are accurate · Support the reservations team and coordinate daily activities · Handle guest inquiries and reservation requests · Coordinate with Front Office and other departments to ensure smooth operations · Monitor room availability and reservation records · Support the team in resolving booking issues and maintaining guest satisfaction Qualifications · Previous experience in hotel reservations or a similar hospitality role · Good understanding of reservation procedures and hotel operations · Strong organizational and communication skills · Attention to detail and accuracy · Ability to manage multiple tasks in a fast-paced environment · Good teamwork and problem-solving skills · Good command of English