Hyatt Hotels
Assistant Manager-Reservations
AlUla, Saudi ArabiaPosted 1 months ago
Apply link checked 2 days ago
- Salary
- AED 9k–14k a month· est.
- Job type
- Full time
- Level
- Lead
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
We are looking for an experienced Assistant Manager-Reservations- to support the opening of Hyatt Place AlUla. Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers. Your Role As the Assistant Manager – Reservations, you’ll support the management of reservation operations, ensuring accuracy, efficiency, and a smooth booking experience for guests. Key Responsibilities · Assist in managing daily reservation operations · Monitor reservations and ensure booking details are accurate · Support the reservations team and coordinate daily activities · Handle guest inquiries and reservation requests · Coordinate with Front Office and other departments to ensure smooth operations · Monitor room availability and reservation records · Support the team in resolving booking issues and maintaining guest satisfaction Qualifications · Previous experience in hotel reservations or a similar hospitality role · Good understanding of reservation procedures and hotel operations · Strong organizational and communication skills · Attention to detail and accuracy · Ability to manage multiple tasks in a fast-paced environment · Good teamwork and problem-solving skills · Good command of English
Requirements
- Qualifications
- • Previous experience in hotel reservations or a similar hospitality role
- • Good understanding of reservation procedures and hotel operations
- • Strong organizational and communication skills
- • Attention to detail and accuracy
- • Ability to manage multiple tasks in a fast-paced environment
- • Good teamwork and problem-solving skills
- • Good command of English
Responsibilities
- Key Responsibilities
- • Assist in managing daily reservation operations
- • Monitor reservations and ensure booking details are accurate
- • Support the reservations team and coordinate daily activities
- • Handle guest inquiries and reservation requests
- • Coordinate with Front Office and other departments to ensure smooth operations
- • Monitor room availability and reservation records
- • Support the team in resolving booking issues and maintaining guest satisfaction
Skills
- hotel reservations
- reservation procedures
- organization
- communication
- attention to detail
- multi-tasking
- teamwork
- problem-solving
- English
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