Hyatt Place
Assistant Manager-Reservations
Riyadh, Saudi ArabiaPosted 1 weeks ago
- Salary
- AED 6k–8k a month· est.
- Job type
- Full time
- Level
- Lead
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Organization- Hyatt Place Al Ula Summary We are looking for an experienced Assistant Manager-Reservations- to support the opening of Hyatt Place AlUla. Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers. Your Role As the Assistant Manager – Reservations, you’ll support the management of reservation operations, ensuring accuracy, efficiency, and a smooth booking experience for guests. Key Responsibilities • Assist in managing daily reservation operations • Monitor reservations and ensure booking details are accurate • Support the reservations team and coordinate daily activities • Handle guest inquiries and reservation requests • Coordinate with Front Office and other departments to ensure smooth operations • Monitor room availability and reservation records • Support the team in resolving booking issues and maintaining guest satisfaction Qualifications Qualifications • Previous experience in hotel reservations or a similar hospitality role • Good understanding of reservation procedures and hotel operations • Strong organizational and communication skills • Attention to detail and accuracy • Ability to manage multiple tasks in a fast-paced environment • Good teamwork and problem-solving skills • Good command of English
Requirements
- Previous experience in hotel reservations or a similar hospitality role
- Good understanding of reservation procedures and hotel operations
- Strong organizational and communication skills
- Attention to detail and accuracy
- Ability to manage multiple tasks in a fast-paced environment
- Good teamwork and problem-solving skills
- Good command of English
Responsibilities
- Assist in managing daily reservation operations
- Monitor reservations and ensure booking details are accurate
- Support the reservations team and coordinate daily activities
- Handle guest inquiries and reservation requests
- Coordinate with Front Office and other departments to ensure smooth operations
- Monitor room availability and reservation records
- Support the team in resolving booking issues and maintaining guest satisfaction
Skills
- hotel reservations
- reservation procedures
- organization
- communication
- attention to detail
- multi-tasking
- teamwork
- problem-solving
- English proficiency
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