Hyatt Place

Assistant Manager-Reservations

Riyadh, Saudi ArabiaPosted 1 weeks ago

Salary
AED 6k–8k a month· est.
Job type
Full time
Level
Lead
Field
Hospitality & Tourism
Work mode
On site

About the role

Organization- Hyatt Place Al Ula Summary We are looking for an experienced Assistant Manager-Reservations- to support the opening of Hyatt Place AlUla. Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers. Your Role As the Assistant Manager – Reservations, you’ll support the management of reservation operations, ensuring accuracy, efficiency, and a smooth booking experience for guests. Key Responsibilities • Assist in managing daily reservation operations • Monitor reservations and ensure booking details are accurate • Support the reservations team and coordinate daily activities • Handle guest inquiries and reservation requests • Coordinate with Front Office and other departments to ensure smooth operations • Monitor room availability and reservation records • Support the team in resolving booking issues and maintaining guest satisfaction Qualifications Qualifications • Previous experience in hotel reservations or a similar hospitality role • Good understanding of reservation procedures and hotel operations • Strong organizational and communication skills • Attention to detail and accuracy • Ability to manage multiple tasks in a fast-paced environment • Good teamwork and problem-solving skills • Good command of English

Requirements

  • Previous experience in hotel reservations or a similar hospitality role
  • Good understanding of reservation procedures and hotel operations
  • Strong organizational and communication skills
  • Attention to detail and accuracy
  • Ability to manage multiple tasks in a fast-paced environment
  • Good teamwork and problem-solving skills
  • Good command of English

Responsibilities

  • Assist in managing daily reservation operations
  • Monitor reservations and ensure booking details are accurate
  • Support the reservations team and coordinate daily activities
  • Handle guest inquiries and reservation requests
  • Coordinate with Front Office and other departments to ensure smooth operations
  • Monitor room availability and reservation records
  • Support the team in resolving booking issues and maintaining guest satisfaction

Skills

  • hotel reservations
  • reservation procedures
  • organization
  • communication
  • attention to detail
  • multi-tasking
  • teamwork
  • problem-solving
  • English proficiency

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