Graduate Analyst Office Building Services (UAE National)

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Graduate Analyst – Office Building Services UAE National Location: Dubai, UAE Department: Office Building Services Employment Type: Full-time, Graduate Programme About the Role JLL is seeking a motivated Graduate Analyst to join our Office Building Services team in Dubai. This role offers an exciting opportunity to launch your career in commercial real estate, working alongside experienced professionals to deliver exceptional property management and client service across our premium office portfolio. As a Graduate Analyst, you will support the operational and financial management of office buildings, gaining hands-on experience in facilities management, client relations, financial analysis, and building operations while contributing to the delivery of world-class services to our clients. Key Responsibilities Operational Support Support the building management team in day-to-day operations of office buildings, including monitoring service delivery standards, coordinating with service providers, and assisting with tenant requests and building inspections. Participate in regular site visits to ensure facilities are maintained to the highest standards and help identify areas for operational improvement. Financial Analysis Assist with budget preparation, expense tracking, and financial reporting for assigned properties. Analyze operating costs, service charge reconciliations, and vendor invoicing to support accurate financial management. Prepare monthly management reports highlighting key performance indicators, variances, and cost-saving opportunities. Client Service Support client relationship management by responding to inquiries, preparing presentation materials, and attending client meetings. Help maintain strong relationships with tenants, addressing service issues promptly and professionally while ensuring exceptional customer experience across all touchpoints. Data Management and Reporting Maintain property databases, compile operational data, and generate regular performance reports. Support the team in tracking key metrics including occupancy rates, maintenance requests, energy consumption, and tenant satisfaction scores to inform strategic decision-making. Project Coordination Assist with building improvement projects, refurbishment initiatives, and tenant fit-out coordination. Support project documentation, contractor liaison, and progress monitoring to ensure successful delivery within scope, budget, and timeline. Compliance and Documentation Help ensure building operations comply with local regulations, health and safety standards, and JLL quality protocols. Maintain accurate documentation including maintenance logs, inspection records, and compliance certificates. Qualifications and Requirements Education Bachelor's degree in Business Administration, Real Estate, Facilities Management, Engineering, Finance, or related field. Recent graduates (within 2 years of graduation) are encouraged to apply. Skills and Competencies Strong analytical skills with proficiency in Microsoft Excel, Word, and PowerPoint. Excellent written and verbal communication skills in English; Arabic language skills are advantageous. Demonstrated ability to work collaboratively in team environments while managing multiple priorities effectively. Personal Attributes Proactive and eager to learn with strong attention to detail and problem-solving abilities. Professional demeanor with excellent interpersonal skills and customer service orientation. Adaptable and resilient with the ability to thrive in a fast-paced environment. Technical Knowledge Basic understanding of commercial real estate operations is beneficial but not required. Familiarity with property management concepts, building systems, or facilities management practices is an advantage. Willingness to develop technical knowledge through on-the-job training and professional development opportunities. What We Offer Professional Development Structured graduate programme with comprehensive training, mentorship from senior professionals, and exposure to diverse aspects of commercial real estate. Clear career progression pathways within JLL's global organization with opportunities to work on high-profile office properties. Learning Opportunities Access to JLL's extensive learning platforms, professional certification support, and ongoing skills development programmes. Regular networking opportunities with pro

Bachelor's degree in Business Administration, Real Estate, Facilities Management, Engineering, Finance, or related field. Recent graduates (within 2 years of graduation) are encouraged to apply.

Operational Support: Support the building management team in day-to-day operations of office buildings, including monitoring service delivery standards, coordinating with service providers, and assisting with tenant requests and building inspections. Participate in regular site visits to ensure facilities are maintained to the highest standards and help identify areas for operational improvement. Financial Analysis: Assist with budget preparation, expense tracking, and financial reporting for assigned properties. Analyze operating costs, service charge reconciliations, and vendor invoicing to support accurate financial management. Prepare monthly management reports highlighting key performance indicators, variances, and cost-saving opportunities. Client Service: Support client relationship management by responding to inquiries, preparing presentation materials, and attending client meetings. Help maintain strong relationships with tenants, addressing service issues promptly and professionally while ensuring exceptional customer experience across all touchpoints. Data Management and Reporting: Maintain property databases, compile operational data, and generate regular performance reports. Support the team in tracking key metrics including occupancy rates, maintenance requests, energy consumption, and tenant satisfaction scores to inform strategic decision-making. Project Coordination: Assist with building improvement projects, refurbishment initiatives, and tenant fit-out coordination. Support project documentation, contractor liaison, and progress monitoring to ensure successful delivery within scope, budget, and timeline. Compliance and Documentation: Help ensure building operations comply with local regulations, health and safety standards, and JLL quality protocols. Maintain accurate documentation including maintenance logs, inspection records, and compliance certificates.