Stage Assistant Manager

ROLE SCOPE Support & Management Manages and provides guidance to Team Leaders and their respective front-line colleagues to include their job training, daily attendance, grooming, coaching, appraisals, and personal development plans Assists in probationary feedback and discussions Daily operational management and scheduling of WBH and WBW Manages annual leave trackers to ensure park expectation coverage Supports in SOP and induction training Daily Operations Oversee duty schedules for their area ensuring annual leave plans support operational readiness and ensure sufficient time off to colleagues Coordinates and oversees character appearances and roaming entertainment both in the parks and at external events probationary meeting support disciplinary assistance as required show report calibration and execution Scheduling Rostering Quality Assurance & Show Standards Establish and maintain quality control processes to ensure consistency across all entertainment offerings. Conduct regular inspections of green rooms, and performer presentation standards. Ensure all appearance standards align with brand guidelines, character integrity, and creative requirements. Support show quality initiatives by ensuring performers maintain a polished and performance-ready appearance. Ensures dossiers are updated and tracked as required. Production & Project Support Supports Creative, Production, Entertainment, and Costuming teams on new shows, attractions, character programs, and special events. Support the scheduling of seasonal events, , festivals, and entertainment activations. Assist with rehearsals, performer fittings, and operational readiness for new productions. Supports and aligns with technical needs for shows, activations and M&G opportunities. Health, Safety & Compliance Ensure compliance with health, safety, hygiene, and sanitation standards Maintain a safe and organized workspace, adhering to all organizational policies and procedures. Follow best practices for performer care., Support risk management initiatives and report any safety concerns or operational issues promptly. Supports incident reporting and follows emergency response procedures as directed by the Stage Manager QUALIFICATIONS Essential Higher secondary or equivalent education. 1 year of experience in leadership and 2 years in the entertainment industry Proven leadership experience Problem solving Strong experience managing teams, schedules, and daily operational requirements. Understanding of entertainment, theme park, theatre, or live production environments. Strong quality control and attention-to-detail skills. Excellent communication, organization, and stakeholder management abilities. Ability to manage multiple productions, events, and operational priorities simultaneously. Experience within theme parks, attractions, cruise lines, theatre, film, or large-scale entertainment organizations. . Experience supporting seasonal events, parades, festivals, and large-scale entertainment activations. Experience in operational procedures. Experience supporting new attraction openings, entertainment launches, or operational readiness projects. Strong creative ability with experience contributing to character development and overall show aesthetics. Computer skills: Word, Excel, PowerPoint Excellent communication skills, both verbal and written. Knowledge of current Health and Safety guidelines. Discretion and sensitivity when dealing with confidential information Desirable Bachelor’s Degree in Fine Arts or equivalent 3 years of stage management experience and/or 5 years of performance experience . Stage Management experience

Essential Higher secondary or equivalent education. 1 year of experience in leadership and 2 years in the entertainment industry Proven leadership experience Problem solving Strong experience managing teams, schedules, and daily operational requirements. Understanding of entertainment, theme park, theatre, or live production environments. Strong quality control and attention-to-detail skills. Excellent communication, organization, and stakeholder management abilities. Ability to manage multiple productions, events, and operational priorities simultaneously. Experience within theme parks, attractions, cruise lines, theatre, film, or large-scale entertainment organizations. Experience supporting seasonal events, parades, festivals, and large-scale entertainment activations. Experience in operational procedures. Experience supporting new attraction openings, entertainment launches, or operational readiness projects. Strong creative ability with experience contributing to character development and overall show aesthetics. Computer skills: Word, Excel, PowerPoint Excellent communication skills, both verbal and written. Knowledge of current Health and Safety guidelines. Discretion and sensitivity when dealing with confidential information Desirable Bachelor’s Degree in Fine Arts or equivalent 3 years of stage management experience and/or 5 years of performance experience. Stage Management experience

ROLE SCOPE Support & Management Manages and provides guidance to Team Leaders and their respective front-line colleagues to include their job training, daily attendance, grooming, coaching, appraisals, and personal development plans Assists in probationary feedback and discussions Daily operational management and scheduling of WBH and WBW Manages annual leave trackers to ensure park expectation coverage Supports in SOP and induction training Daily Operations Oversee duty schedules for their area ensuring annual leave plans support operational readiness and ensure sufficient time off to colleagues Coordinates and oversees character appearances and roaming entertainment both in the parks and at external events probationary meeting support disciplinary assistance as required show report calibration and execution Scheduling Rostering Quality Assurance & Show Standards Establish and maintain quality control processes to ensure consistency across all entertainment offerings. Conduct regular inspections of green rooms, and performer presentation standards. Ensure all appearance standards align with brand guidelines, character integrity, and creative requirements. Support show quality initiatives by ensuring performers maintain a polished and performance-ready appearance. Ensures dossiers are updated and tracked as required. Production & Project Support Supports Creative, Production, Entertainment, and Costuming teams on new shows, attractions, character programs, and special events. Support the scheduling of seasonal events, , festivals, and entertainment activations. Assist with rehearsals, performer fittings, and operational readiness for new productions. Supports and aligns with technical needs for shows, activations and M&G opportunities. Health, Safety & Compliance Ensure compliance with health, safety, hygiene, and sanitation standards Maintain a safe and organized workspace, adhering to all organizational policies and procedures. Follow best practices for performer care., Support risk management initiatives and report any safety concerns or operational issues promptly. Supports incident reporting and follows emergency response procedures as directed by the Stage Manager