Team Leader - Entertainment & Events

About the role

Requirements

• Education:
• - High School Diploma or equivalent (minimum).
• Experience:
• - 1–3 years of experience in an entertainment, hospitality, or customer service role, with leadership experience preferred
• Skills:
• - Strong interpersonal skills with the ability to lead and motivate a team
• - Excellent communication skills, both verbal and written
• - Enthusiasm for creating exceptional guest experiences and memorable moments
• - Ability to handle minor conflicts or challenges calmly and professionally
• - Basic organizational and time management skills, with the ability to adapt to changing priorities
• - Understanding of safety and operational standards in an entertainment environment
• - Ability to work collaboratively with colleagues and take direction effectively
• - A valid driver’s license is preferred
• - Proficiency in English, fluency in Arabic is a plus

Responsibilities

• - Assist the Supervisor in managing daily entertainment operations, ensuring readiness and smooth execution of activities
• - Serve as the first point of contact for frontline team members, providing guidance and support during shifts
• - Conduct pre-shift briefings to communicate schedules, updates, and safety protocols to performers and staff
• - Monitor performances and events to ensure adherence to quality, safety, and guest engagement standards
• - Support the setup and strike of shows, events, and entertainment offerings, ensuring efficient execution
• - Address minor guest or team member concerns during shifts and escalate issues to the Supervisor when necessary
• - Contribute to maintaining inventory and equipment readiness, ensuring all resources are properly handled
• - Promote a positive work environment by fostering teamwork and motivation among performers and staff

Skills

• Leadership
• Team motivation
• Communication (verbal and written)
• Guest service
• Safety and operational standards
• Event setup and strike
• Time management
• Inventory and equipment readiness
• Conflict resolution
• English proficiency
• Arabic proficiency (plus)