Retail Banking Officer - Credit Cards (UAE Nationals)

In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family. As a Retail Banking Officer – Credit Card at Emirates NBD in the UAE, you will support the bank’s credit card business by identifying and assisting suitable new customers. Reporting to the Sales Manager as an individual contributor, you will explain products clearly, collect accurate customer information and supporting documents, follow applications through the process, and keep customers informed. You will also support payroll acquisition through account opening and identify suitable cross-sell opportunities through approved channels. Banking experience is not required, and you will receive product, system, sales and compliance training before working independently.

A high school diploma is the minimum qualification; a bachelor’s degree or equivalent recognized qualification is also accepted. Previous banking experience is not required. Experience in customer service, sales, internships, projects or extracurricular activities can be helpful. Clear spoken and written communication, with the confidence to approach customers and explain information accurately. Comfort with basic calculations, digital forms, email and data entry. A responsible, organized and customer-focused approach, with attention to detail and willingness to learn. Integrity, respect for confidentiality and confidence to raise concerns about potential issues.   There’s never been a better time to join Emirates NBD.  We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

Support the bank’s credit card business by identifying and assisting suitable new customers. Explain products clearly, collect accurate customer information and supporting documents, follow applications through the process, and keep customers informed. Support payroll acquisition through account opening and identify suitable cross-sell opportunities through approved channels. Training will be provided before working independently.