Teller

About the role

Responsibilities

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages

Skills

• Cash handling
• Point of sale (POS) systems
• Customer service
• Pricing accuracy
• Receipts and refunds processing
• Cash reconciliation
• Cross-selling
• Complaint resolution
• Cash register balance tracking
• Gift-wrapping and packaging