Assistant Quality Officer (Corniche Hospital)

Participating, facilitating and supporting the development, implementation and monitoring a process for redesigning the policy management process at SEHA Corporate and SEHA Healthcare regions. Participating, facilitating and supporting the establishment of the structures necessary for the effective implementation of the redesigned process. Participating, facilitating and supporting the development and implementation of the structured plan to ensure effective and timely communication with all relevant stakeholders at SEHA Corporate and SEHA Healthcare regions. Working collaboratively with the different teams to ensure continuous compliance with the accreditation and certification requirements. Participating in all activities related to the onsite surveys. Identifying and implementing improvement initiatives based on the survey findings. Participating in, facilitating and supporting the implementation of the SEHA-wide safety culture framework which includes: The effective communication of the framework initiatives and activities with the different stakeholders in the region; Conducting a region-wide safety culture survey; The identification of key areas for improvement based on survey results. Participating in the SEHA-wide initiative to identify and standardize critical policies which includes: The development and communication of criteria for identifying critical processes and the development of a process for ensuring staff awareness about critical process across the region. Participating in, facilitating and supporting the implementation of a regional Quality and Patient Safety educational program in alignment with SEHA corporate. Developing and maintaining strong relationships with internal and external stakeholders to ensure optimal performance Liaising and communicating with other departments, customers, suppliers and other service providers Ensuring that all necessary systems, policies and procedures are in place to satisfy all customer requirements and audits Introducing new systems, policies and procedures where appropriate Training teams as required Supporting the CQI team in leading regular committee and taskforce meetings with representatives from appropriate departments to support work needs Attending various meetings in SEHA and its regions and act on/communicate instructions Producing written reports and delivering presentations Staying current and up to date on any changes that may affect the efficient delivery of the role Supporting the CQI team in identifying quality improvement opportunities within the organization Supporting the CQI team in reporting on achievement of targets and identify any actions required Conducting risk assessments of processes and tasks in the section Facilitating discussions via work teams to share/leverage best practices. Escalating issues / concerns to CQI team Manager appropriately.

Required:  Bachelor’s degree in a medical, clinical, quality or relevant health related field Desired:  Master’s degree in a medical, clinical, quality management or relevant health related field Required:  -    2 - 4 years of experience in healthcare, excellence, safety or compliance for a comprehensive tertiary healthcare facility is required. -    Demonstrated knowledge of  clinical quality, patient safety and good clinical practices is required. -    Progressive administration, management and leadership responsibility is required. -    Proven knowledge and comprehensive understanding of applicable regulations and guidelines governing the management and handling of clinical and pharmaceutical issues. -    Evidence of strategic planning and new process and programs implementation through data analysis and cost effective interactions. Desired: -    Experience in a large healthcare facility

Participate, facilitate and support the development, implementation and monitoring of redesigning the policy management process at SEHA Corporate and SEHA Healthcare regions; establish structures for effective implementation; communicate with stakeholders; ensure compliance with accreditation and certification requirements; participate in onsite surveys; identify and implement improvement initiatives; support SEHA-wide safety culture framework including surveys and action planning; standardize critical policies and ensure staff awareness; develop and deliver SEHA-wide educational programs in quality and patient safety; maintain relationships with internal and external stakeholders; ensure systems, policies and procedures satisfy customer requirements and audits; introduce new systems and procedures; train teams; support CQI team in meetings, reporting and target achievement; conduct risk assessments; facilitate work team discussions; escalate issues to CQI team Manager; attend meetings and present reports; stay current with changes affecting role; identify quality improvement opportunities and actions; prepare written reports and presentations.