Cluster Reservations and Revenue Optimization Manager

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations and Revenue Optimization Manager , you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. Additionally, the below are the requirement for the position:  Commercial judgment; attention to detail; guest focus; problem solving; clear communication; coaching; collaboration; discretion with confidential information; ability to prioritize under pressure. Reservations conversion and response time; forecast accuracy; rate and inventory accuracy; channel and segment performance; contribution to occupancy, ADR and RevPAR goals; guest and partner feedback; audit compliance; team development and retention. Targets are set through the annual business plan and individual objectives. Bachelor’s degree or diploma in hospitality, business, finance, or a related field, or equivalent relevant experience. Experience in hotel reservations and revenue management, including team supervision and multi-property coordination. Working knowledge of hotel property management, central reservation, revenue management, channel management, and reporting systems. Strong Excel and analytical skills, with the ability to explain commercial trends and translate findings into actions. Excellent written and spoken English; Arabic is an advantage.

Cluster Reservations and Revenue Optimization Manager responsible for driving profitability through strategic pricing and inventory management, forecasting accuracy, rate and inventory management, channel and segment performance, and contributing to occupancy, ADR, and RevPAR goals across multiple properties.