Learning & Development Manager

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Learning & Development Manager, you are not just managing training initiatives for hotel team members , you are spreading the light and warmth of hospitality by developing our people and helping them deliver memorable experiences for every guest. This role will be particularly important as the hotel progresses through its renovation journey and into its next chapter. You will work closely with the leadership team and department heads to support our team members throughout the transformation, maintain engagement and service standards during renovation, and build the skills, confidence, and knowledge required for the successful relaunch and operation of the renovated hotel.

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.   For this role, we are also looking for someone who is energized by transformation and change, a learning professional who can bring people along on a journey, build excitement around a new chapter for the hotel, and translate the vision of a renovated property into the skills, behaviors, and service culture our guests will experience.

Manage training initiatives for hotel team members, develop people and help them deliver memorable guest experiences. Support the hotel through renovation, maintain engagement and service standards during the renovation, and build the skills, confidence, and knowledge required for the successful relaunch and operation of the renovated hotel.