IHG Hotels & Resorts

Learning & Development Manager

Doha, QatarPosted 2 weeks ago

Salary
AED 12k–18k a month· est.
Job type
Full time
Level
Lead
Field
Education & Training
Work mode
On site

About the role

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected. Your day-to-day: • Drive the property Learning & Development strategy aligned to business priorities, brand expectations, and service ambition. • Conduct a structured Learning Needs Analysis and translate insights into a clear annual learning plan and calendar. • Own the implementation, adoption, and ongoing effectiveness of IHG University across the property. • Ensure all mandatory, brand, and role-based learning pathways are actively deployed, tracked, and completed.

Requirements

  • Responsibilities:
  • Drive the property Learning & Development strategy aligned to business priorities, brand expectations, and service ambition. Conduct a structured Learning Needs Analysis and translate insights into a clear annual learning plan and calendar. Own the implementation, adoption, and ongoing effectiveness of IHG University across the property. Ensure all mandatory, brand, and role-based learning pathways are actively deployed, tracked, and completed.

Responsibilities

Drive the property Learning & Development strategy aligned to business priorities, brand expectations, and service ambition. Conduct a structured Learning Needs Analysis and translate insights into a clear annual learning plan and calendar. Own the implementation, adoption, and ongoing effectiveness of IHG University across the property. Ensure all mandatory, brand, and role-based learning pathways are actively deployed, tracked, and completed.

Skills

  • Learning & Development strategy
  • Learning Needs Analysis
  • annual learning plan
  • IHG University implementation
  • training deployment
  • compliance training
  • learning pathways
  • brand training
  • employee development
  • training program management

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