Hilton

Front Office Supervisor - DoubleTree by Hilton Resort & Spa Marjan Island

Ras Al Khaimah, UAEPosted 2 months ago

Salary
AED 12k–15k a month· est.
Job type
Full time
Level
Mid level
Field
Hospitality & Tourism
Work mode
On site

About the role

Exceptional Hospitality Starts with You As a Front Desk Supervisor, you will oversee front office operations and ensure seamless communication between guests, the hotel, and various departments. You will lead the team in creating exceptional first impressions and delivering the highest standards of guest service and hospitality.

Requirements

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. The following capabilities and qualifications would be advantageous: Minimum 2 years’ experience as a Front Office Supervisor in a hotel environment Proven leadership and team management skills Strong commitment to delivering exceptional guest experiences Good knowledge of Front Office operations and hotel procedures Relevant hospitality or management qualification is an advantage

Responsibilities

Oversee front office operations and ensure seamless communication between guests, the hotel, and various departments. Lead the team in creating exceptional first impressions and delivering the highest standards of guest service and hospitality.

Skills

  • Front Office operations
  • Leadership
  • Team management
  • Guest service
  • Communication
  • Hotel procedures
  • Hospitality
  • Management qualifications

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