Hilton
Front Office Supervisor - DoubleTree by Hilton Resort & Spa Marjan Island
Ras Al Khaimah, UAEPosted 2 months ago
- Salary
- AED 12k–15k a month· est.
- Job type
- Full time
- Level
- Mid level
- Field
- Hospitality & Tourism
- Work mode
- On site
About the role
Exceptional Hospitality Starts with You As a Front Desk Supervisor, you will oversee front office operations and ensure seamless communication between guests, the hotel, and various departments. You will lead the team in creating exceptional first impressions and delivering the highest standards of guest service and hospitality.
Requirements
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. The following capabilities and qualifications would be advantageous: Minimum 2 years’ experience as a Front Office Supervisor in a hotel environment Proven leadership and team management skills Strong commitment to delivering exceptional guest experiences Good knowledge of Front Office operations and hotel procedures Relevant hospitality or management qualification is an advantage
Responsibilities
Oversee front office operations and ensure seamless communication between guests, the hotel, and various departments. Lead the team in creating exceptional first impressions and delivering the highest standards of guest service and hospitality.
Skills
- Front Office operations
- Leadership
- Team management
- Guest service
- Communication
- Hotel procedures
- Hospitality
- Management qualifications
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