Senaat (formerly Zamil Industrial)
Technical Support and Telecommunication Technical Professions
Dammam, Saudi ArabiaPosted 12 months ago
- Salary
- AED 7k–11k a month· est.
- Job type
- Full time
- Level
- Junior
- Field
- Engineering & Technology
- Work mode
- On site
About the role
About the Role We are seeking technically skilled Technical Support and Telecommunication Professionals to provide first-line support and ensure smooth operation of systems and communication networks. You will troubleshoot technical issues, maintain systems uptime, and support internal users to ensure reliable IT and communication services. Key Responsibilities Provide hardware, software, and network support to end-users. Maintain and troubleshoot telecommunication and IT infrastructure. Monitor system performance and respond to incidents promptly. Coordinate with vendors and IT teams for upgrades or maintenance. Maintain logs, reports, and documentation of service requests. Qualifications and Experience Diploma or Bachelor’s degree in IT, Telecommunications, or related field. 2+ years of experience in IT or telecom support. Knowledge of network protocols, cabling, and communication systems. Strong problem-solving and customer service skills. Why Join Us Work in a technology-driven environment supporting advanced systems. Continuous development in IT and telecommunications fields.
Requirements
Diploma or Bachelor’s degree in IT, Telecommunications, or related field. 2+ years of experience in IT or telecom support. Knowledge of network protocols, cabling, and communication systems.
Responsibilities
Provide hardware, software, and network support to end-users. Maintain and troubleshoot telecommunication and IT infrastructure. Monitor system performance and respond to incidents promptly. Coordinate with vendors and IT teams for upgrades or maintenance. Maintain logs, reports, and documentation of service requests.
Skills
- Network protocols
- Cabling
- Communication systems
- Hardware support
- Software support
- System monitoring
- Incident response
- Vendor coordination
- IT infrastructure troubleshooting
- End-user support
- Documentation and logging
- Technical customer service
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