Etihad Rail
Station Master
Abu Dhabi, UAEPosted 12 months ago
- Salary
- AED 12k–20k a month· est.
- Job type
- Full time
- Level
- Mid level
- Field
- Operations & Logistics
- Work mode
- On site
About the role
Station Master
Requirements
A minimum of 3 to 4 years of experience in passenger railways, transportation operations or similar Customer Services operations, with a track record of progressive responsibility. Strong leadership and people management skills. Excellent verbal communication and interpersonal skills to interact effectively with passengers from diverse backgrounds and handle customer inquiries or complaints with professionalism and empathy. Ability to multitask and prioritize tasks efficiently while maintaining attention to detail and accuracy. Strong problem-solving abilities and the capacity to remain calm and composed in challenging and time-sensitive situations.
Skills
- Leadership
- People Management
- Verbal Communication
- Interpersonal Skills
- Customer Service
- Multitasking
- Attention to Detail
- Problem-Solving
- Calm Under Pressure
- Passenger Service Operations
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