Process Excellence & Change Lead (ME1279)

Process Excellence & Change Lead (ME1279) Job Details | Mediclinic We use cookies to offer you the best possible website experience. This includes cookies necessary for the website’s optimal functioning. Additionally, you can decide and change, at any time, whether you accept cookies or choose to opt out of cookies that either improves the website’s performance or are used to display content tailored to your interest. Please note that your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Reject All Cookies Accept All Cookies Skip to main content Home About Us Who We Are Values and Ideal Candidate Employee Development Benefits Employee Testimonials Opportunities Search Jobs by Keyword Search Jobs by Location Join our Talent Community Application Process and FAQ How to Apply Job Application Tips International Applications Frequently Asked Questions Mediclinic Middle East Corporate Site Manage My Profile Employee Login Home About Us Who We Are Values and Ideal Candidate Employee Development Benefits Employee Testimonials Opportunities Search Jobs by Keyword Search Jobs by Location Join our Talent Community Application Process and FAQ How to Apply Job Application Tips International Applications Frequently Asked Questions Mediclinic Middle East Corporate Site Manage My Profile Employee Login Manage My Profile Employee Login How to Apply Search for Opportunities Testimonials Search for Opportunities or Jobs... Show More Options Loading... Discipline All Country/Region All City All Facility All Jobs by Function All Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... × Important Notice Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies. Close Process Excellence & Change Lead (ME1279) Search Jobs by Keyword | Search Jobs by Location | Back to Middle East Closing date: 14/10/2026 Number of positions: 1 Recruiter name: Siva Krishna Bonda Reference number: 74312 Mediclinic Corporate Office Dubai | Dubai | United Arab Emirates MAIN PURPOSE OF JOB ROLE SUMMARY The Process Excellence & Change Lead owns a portfolio of processes end-to-end: process discovery and mapping, root-cause analysis, future-state design, Lean / Six Sigma improvement, SOP and operating-model changes, stakeholder engagement, change impact assessment, communication and training coordination, adoption measurement, post-implementation monitoring and benefits realisation. The role combines process engineering and change leadership so that every redesign is adopted and its value evidenced, moving each process through V1 baseline, V2 transformation and V3 final with continuous improvement. MAIN PURPOSE OF THE JOB To deliver measured, adopted improvement across an assigned portfolio of processes spanning journey phases and facilities: discovering and redesigning them with BPMN 2.0 and Lean / Six Sigma, embedding them across facilities with change-management discipline, and proving the value realised. Success is measured by process adherence and evidenced benefit. KEY RESPONSIBILITY AREAS Process Discovery & Analysis: Map and assess current-state processes using BPMN 2.0, working with process owners and operational teams to identify inefficiencies, variation, waste and root causes of performance gaps. Process Improvement & Future-State Design: Design improved future-state processes using Lean and Six Sigma methodologies, develop supporting SOPs, controls, KPIs and SLAs, and define required changes to roles, accountabilities and ways of working. Stakeholder Engagement & Change Readiness: Partner with facility leadership, process owners and frontline teams to assess the operational impact of process changes and ensure organisational readiness for implementation. Change Communication, Training & Adoption: Coordinate change communications and role-based training, including train-the-trainer activities, and monitor adoption to ensure sustained adherence to redesigned processes. Performance Monitoring & Benefits Realisation: Monitor post-implementation performance, address KPI exceptions with process owners and support the rollout of successful improvements across facilities. Track and demonstrate measurable capacity, cost, productivity and revenue benefits. REQUIRED EDUCATION ESSENTIAL EDUCATION Bachelor's degree in Industrial Engineering, Business Administration, Health Administration, Nursing/Clinical

Bachelor's degree in Industrial Engineering, Business Administration, Health Administration, Nursing/Clinical

Process Discovery & Analysis: Map and assess current-state processes using BPMN 2.0, working with process owners and operational teams to identify inefficiencies, variation, waste and root causes of performance gaps. Process Improvement & Future-State Design: Design improved future-state processes using Lean and Six Sigma methodologies, develop supporting SOPs, controls, KPIs and SLAs, and define required changes to roles, accountabilities and ways of working. Stakeholder Engagement & Change Readiness: Partner with facility leadership, process owners and frontline teams to assess the operational impact of process changes and ensure organisational readiness for implementation. Change Communication, Training & Adoption: Coordinate change communications and role-based training, including train-the-trainer activities, and monitor adoption to ensure sustained adherence to redesigned processes. Performance Monitoring & Benefits Realisation: Monitor post-implementation performance, address KPI exceptions with process owners and support the rollout of successful improvements across facilities. Track and demonstrate measurable capacity, cost, productivity and revenue benefits.