Analyst, Business Process

Job Purpose: (Why does the job exist?) The Business Process Analyst is responsible for reviewing, analyzing, documenting, and improving business processes across all SENAAT business units to drive operational excellence and digital transformation. The role acts as a bridge between business stakeholders and IT teams by translating business needs into functional requirements and technology solutions. The Business Process Analyst will lead business process reengineering initiatives, support enterprise application implementations, participate in project management activities, coordinate with internal and external stakeholders, and ensure successful delivery of business transformation and IT projects. The role also supports governance, change management, testing, user training, and continuous process improvement initiatives. Person Specifications: (Minimum attributes for the job holder to be effective in this job) Basic Academic Qualification Bachelor's Degree in Engineering, Computer Science, Information Technology, Business Administration, or Management Preferred Academic Qualification MBA (Operations / IT / Project Management / Business Administration) Technical Certifications CBAP / CCBA / ECBA (IIBA) preferred, PMP or PRINCE2 , Certification preferred , Lean Six Sigma Green Belt preferred , Oracle Fusion Functional Certification (preferred) Age 35 Years Experience Minimum 5 years as Business Process Analyst / Business Analyst / Functional Consultant, Minimum 3 years in ERP or Digital Transformation Projects , Experience in Business Process Modeling using Visio or BPMN tools , Experience supporting end-to-end project implementation lifecycle Specific Industry Experience Sales , Manufacturing , Industrial Engineering , Shared Services , ERP / Oracle Fusion / SAP Implementation Projects , Business Process Reengineering (BPR) , Digital Transformation Projects Computer Skills Microsoft Visio , Microsoft Project , Microsoft Office Suite , Power BI (preferred) , Oracle Fusion ERP knowledge (preferred) , BPMN Modeling Tools , Jira / Azure DevOps / Project Management Tools (preferred) Language Proficiency Excellent written and verbal communication skills in English Personal Competencies Project Management , Leadership , Analytical Thinking , Problem Solving , Stakeholder Management , Teamwork , Communication Skills , Negotiation & Conflict Resolution , Time Management , Change Management Technical Competencies Business Process Mapping , Business Process Reengineering (BPR) , Requirements Gathering & Documentation , Project Planning & Coordination , SDLC Knowledge , Functional Testing & UAT , Risk & Issue Management , Process Automation , Solution Evaluation Work Environment & Physical Effort Office based, Limited Travel Supervision Given ( if any, job title/s of subordinates for this position) Business Process Coordinators Junior Business Analysts (if assigned) Supervision Received (Job title of this position’s immediate Superior) BPM Manager Communications (job title, department and entities that the position has interface internal or external) Internal : CITO , General Managers , Business Unit Heads , Department Managers , Process Owners , Project Managers , PMO , Enterprise Applications Team IT Infrastructure Team , Information Security Team Internal Audit External : Business Consultants , Implementation Partners , Software Vendors , Third-Party Service Providers Job Authority / Other Factors Decision making authority, resources controlled, operational, financial, administrative functions, or any special distinct requirement for the job as required The Business Process Analyst is responsible for reviewing and improving business processes across all business units while supporting enterprise application implementation projects, project governance, and digital transformation initiatives. The role works closely with business stakeholders, IT teams, project managers, consultants, and vendors to ensure successful delivery of business solutions. 1 Review, analyze, and document existing ("As-Is") business processes across all business units. 2 Identify business process gaps, pain points, bottlenecks, risks, and improvement opportunities. 3 Design future-state ("To-Be") business processes aligned with business strategy and best practices. 4 Conduct business process workshops, interviews, and requirement gathering sessions with stakeholders. 5 Prepare Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Use Cases, User Stories, Process Maps, and SOPs. 6 Evaluate new business requirements and recommend technology solutions that improve operational efficiency. 7 Perform feasibility studies, cost-benefit analysis, and business impact assessments for new initiatives. 8 Coordinate with functional consultants, developers, infrastructure teams, and v

Minimum academic qualification: Bachelor's Degree in Engineering, Computer Science, Information Technology, Business Administration, or Management. Preferred: MBA (Operations/IT/Project Management/Business Administration). Technical Certifications preferred: CBAP/CCBA/ECBA (IIBA); PMP or PRINCE2; Lean Six Sigma Green Belt; Oracle Fusion Functional Certification (preferred). Experience: Minimum 5 years as Business Process Analyst / Business Analyst / Functional Consultant; Minimum 3 years in ERP or Digital Transformation Projects; Experience in Business Process Modeling using Visio or BPMN tools; Experience supporting end-to-end project implementation lifecycle. Specific industry experience: Sales, Manufacturing, Industrial Engineering, Shared Services; ERP/Oracle Fusion/SAP implementation projects; Business Process Reengineering; Digital Transformation Projects.

1) Review, analyze, and document existing (As-Is) business processes across all business units. 2) Identify business process gaps, pain points, bottlenecks, risks, and improvement opportunities. 3) Design future-state (To-Be) business processes aligned with business strategy and best practices. 4) Conduct business process workshops, interviews, and requirement gathering sessions with stakeholders. 5) Prepare BRD, FRS, Use Cases, User Stories, Process Maps, and SOPs. 6) Evaluate new business requirements and recommend technology solutions that improve operational efficiency. 7) Perform feasibility studies, cost-benefit analysis, and business impact assessments for new initiatives. 8) Coordinate with functional consultants, developers, infrastructure teams, and vendors to support enterprise application implementations and project delivery.