Senior Project Manager

We are hiring a Senior Project Manager to lead our Delivery department and own every customer implementation from contract signature to go-live and handover. You will turn sold deals into deployed, adopted cybersecurity solutions — on time, within scope, and to the security and compliance standards our clients expect. You will manage a portfolio of concurrent SaaS deployments for enterprise and government clients across Saudi Arabia and the GCC. You will build the department's processes, mentor a junior Delivery Specialist, and act as the trusted face of delivery to client executives and technical teams. Key Responsibilities Delivery leadership • Lead the Delivery department and set its strategy, processes, tools, and quality standards • Build a repeatable delivery methodology: onboarding playbooks, templates, RACI, stage gates, and handover checklists • Forecast delivery capacity and flag hiring or partner needs as the customer base grows Project and portfolio management • Own end-to-end delivery of multiple concurrent SaaS implementations: kickoff, scoping, planning, deployment, integration, UAT, go-live and handover to Customer Success • Define scope, milestones, budgets and resource plans; manage change requests and prevent scope creep • Track risks, issues and dependencies, and escalate early with clear options • Coordinate with Product, Engineering, Security Operations, Pre-Sales and Customer Success to remove blockers Client and stakeholder management • Serve as the main delivery contact for client executives, CISOs, IT and SOC teams • Run steering committees, status meetings and executive reporting in Arabic and English • Ensure deployments meet client security, data-residency and regulatory requirements (e.g. NCA ECC, SAMA CSF, PDPL) • Manage expectations and resolve escalations to protect customer satisfaction and renewals People leadership • Manage, coach and develop the Delivery Specialist; set goals and review performance • Delegate project workstreams appropriately and grow the specialist toward independent ownership Reporting and governance • Maintain accurate project status, timelines, and health in the PM tooling • Report delivery KPIs to leadership and run post-project reviews to drive continuous improvement • Feed client insights and recurring deployment issues back to Product Requirements • Native Arabic speaker with excellent written and spoken Arabic; professional fluency in English • 6+ years of project management experience • Proven record delivering enterprise implementations for large or government clients • Familiarity with Saudi and GCC regulatory frameworks such as NCA ECC, SAMA CSF and PDPL • Strong command of Agile and Waterfall/hybrid delivery methods • Hands-on with PM and collaboration tools such as Jira and Confluence • Excellent stakeholder management, presentation and executive-communication skills • Organised, calm under pressure and able to manage competing priorities across several projects Preferred qualifications • PMP or PRINCE2 Practitioner certification • Solid working knowledge of cybersecurity concepts: security operations, log sources, integrations, identity and cloud security • Experience working with public-sector and critical-infrastructure clients in Saudi Arabia Benefits 🚀 Impact that Matters - Build products that shape the future of cybersecurity and protect organizations globally. 💡 Continuous Growth - Access to certifications, trainings, and opportunities to sharpen your expertise. 📈 Ownership Mindset - Benefit from our ESOP program and grow with COGNNA's success. 🤝 Culture of Trust - We empower talent, encourage ownership, and celebrate real outcomes.