Senior Project Manager

Role Summary The Senior Project Manager is responsible to lead the end-to-end delivery of strategic software and IT services engagements for key customers in Saudi Arabia. The role combines delivery leadership, customer relationship management, commercial discipline, and governance. The Senior Project Manager will be accountable for managing complex, business-critical technology projects from initiation through successful delivery and closure, ensuring alignment with contractual commitments, customer expectations, quality standards, and organizational objectives. The position requires to provide senior-level leadership to multidisciplinary delivery teams, proactively manage project risks and dependencies, and maintain clear, decision-oriented communication with customer executives and internal leadership. Core Responsibilities Project Delivery Management · Lead the end-to-end delivery of complex IT projects and programs. · Develop and manage integrated project plans covering scope, schedule, budget, resources, dependencies, quality, and acceptance criteria. · Monitor project performance and ensure delivery aligns with contractual commitments and business objectives. · Drive successful execution across all phases of the project lifecycle. Financial & Commercial Management · Manage project budgets, cost controls (CPI monitoring[ME1] ), and financial performance. · Monitor resource utilization, project profitability, and delivery investments. · Track revenue milestones, customer acceptance, and contractual obligations. · Identify and manage commercial risks and contractual exposures. Change Management · Govern project change requests and scope modifications. · Ensure all changes are evaluated, estimated, approved, and contractually aligned before implementation. · Manage project baselines and change control documentation. · Minimize scope creep through disciplined governance. Resource & Capacity Management · Coordinate resource planning with PMO, engineering, operations, and supporting teams. · Manage project staffing requirements and allocation plans. · Identify resource constraints and implement mitigation strategies. · Optimize resource utilization across projects and workstreams. Stakeholder & Customer Management · Build and maintain strong customer relationships. · Lead customer governance meetings, steering committees, executive reviews, and status discussions. · Manage customer expectations and ensure timely decision-making and approvals. · Act as the primary escalation point for project-related matters. Leadership & Team Coordination · Coordinate activities across software engineering, QA, DevOps, architecture, infrastructure, security, business analysis, and external vendors. · Foster collaboration, accountability, and delivery excellence. · Support mentoring and guidance for Project Managers and delivery personnel. Delivery Methodologies & SDLC Oversight · Apply Agile, Scrum, Waterfall, and Hybrid delivery methodologies as appropriate. · Ensure adherence to Software Development Lifecycle (SDLC) processes. · Oversee release planning, deployment coordination, testing, and production readiness. · Support continuous delivery and operational excellence practices. Vendor & Third-Party Management · Manage external vendors, partners, and subcontractors supporting project delivery. · Monitor vendor performance and contractual obligations. · Ensure third-party deliverables meet agreed quality and timelines. · Coordinate vendor dependencies and issue resolution. Project Recovery & Performance Improvement · Develop and execute recovery plans for challenged projects. · Address schedule slippages , quality concerns, budget overruns, and resource issues. · Implement corrective actions to restore project performance. · Continuously monitor and improve delivery effectiveness. Project Closure & Knowledge Management · Ensure successful project closure and operational handover. · Capture lessons learned and best practices. · Validate contractual completion and customer acceptance requirements. · Support realization of project objectives and business outcomes. PMO Continuous Improvement · Contribute to enhancement of PMO frameworks, tools, templates, metrics, and governance practices. · Promote project management best practices across the organization. · Support maturity improvement initiatives and delivery excellence programs. · Participate in internal PMO audits and process optimization activities. Pre-Sales & Transition Support · Support business development and pre-sales activities when required. · Contribute delivery estimates, assumptions, risks, reso

Lead the end-to-end delivery of complex IT projects and programs. Develop and manage integrated project plans covering scope, schedule, budget, resources, dependencies, quality, and acceptance criteria. Monitor project performance and ensure delivery aligns with contractual commitments and business objectives. Drive successful execution across all phases of the project lifecycle. Govern project change requests and scope modifications. Ensure all changes are evaluated, estimated, approved, and contractually aligned before implementation. Manage project baselines and change control documentation. Minimize scope creep through disciplined governance. Coordinate resource planning with PMO, engineering, operations, and supporting teams. Manage project staffing requirements and allocation plans. Identify resource constraints and implement mitigation strategies. Optimize resource utilization across projects and workstreams. Lead customer governance meetings, steering committees, executive reviews, and status discussions. Manage customer expectations and ensure timely decision-making and approvals. Act as the primary escalation point for project-related matters. Coordinate activities across software engineering, QA, DevOps, architecture, infrastructure, security, business analysis, and external vendors. Foster collaboration, accountability, and delivery excellence. Support mentoring and guidance for Project Managers and delivery personnel. Apply Agile, Scrum, Waterfall, and Hybrid delivery methodologies as appropriate. Ensure adherence to Software Development Lifecycle (SDLC) processes. Oversee release planning, deployment coordination, testing, and production readiness. Support continuous delivery and operational excellence practices. Manage external vendors, partners, and subcontractors supporting project delivery. Monitor vendor performance and contractual obligations. Ensure third-party deliverables meet agreed quality and timelines. Coordinate vendor dependencies and issue resolution. Develop and execute recovery plans for challenged projects. Address schedule slippages, quality concerns, budget overruns, and resource issues. Implement corrective actions to restore project performance. Continuously monitor and improve delivery effectiveness. Ensure successful project closure and operational handover. Capture lessons learned and best practices. Validate contractual completion and customer acceptance requirements. Support realization of project objectives and business outcomes. Contribute to enhancement of PMO frameworks, tools, templates, metrics, and governance practices. Promote project management best practices across the organization. Support maturity improvement initiatives and delivery excellence programs. Participate in internal PMO audits and process optimization activities. Support business development and pre-sales activities when required. Contribute delivery estimates, assumptions, risks