OpenShift & Application Support Engineer

We are looking for an experienced OpenShift & Application Support Engineer to join our team in Riyadh. Key Responsibilities & Requirements: • Hands-on experience in OpenShift Container Platform administration and support. • Strong experience in Application Support and Production Support. • Experience supporting Digital Channels and Corporate Banking applications. • Understanding of Corporate Banking functions, workflows, and transaction processing. • Knowledge of Linux/Unix, networking, middleware, and application connectivity. • Strong troubleshooting, Root Cause Analysis (RCA), and technical investigation skills. • Experience in application monitoring, log analysis, incident management, and production issue resolution. • Knowledge of software troubleshooting and deployment support. • Good understanding of ITIL processes (Incident, Problem, and Change Management). • Ability to manage critical production incidents and coordinate with technical teams and stakeholders. • Banking or financial sector experience is highly preferred. Required Experience: 5+ years in Application/Production Support, with hands-on OpenShift experience.

5+ years in Application/Production Support, with hands-on OpenShift experience.

Hands-on experience in OpenShift Container Platform administration and support. Strong experience in Application Support and Production Support. Experience supporting Digital Channels and Corporate Banking applications. Understanding of Corporate Banking functions, workflows, and transaction processing. Knowledge of Linux/Unix, networking, middleware, and application connectivity. Strong troubleshooting, Root Cause Analysis (RCA), and technical investigation skills. Experience in application monitoring, log analysis, incident management, and production issue resolution. Knowledge of software troubleshooting and deployment support. Good understanding of ITIL processes (Incident, Problem, and Change Management). Ability to manage critical production incidents and coordinate with technical teams and stakeholders. Banking or financial sector experience is highly preferred.