Assistant Executive Director -Business Intelligence

Job Summary: The Assistant Director of Business Intelligence will lead the BI team in transforming data into actionable insights that drive and deliver business decisions. This role is responsible for overseeing the development, implementation and maintenance of data analytics strategies, ensuring data integrity and security and delivering comprehensive business intelligence solutions and reports. The ideal candidate will have a strong background in: • Business Technology & Intelligence • Cyber Security & Data Protection • Healthcare Informatics & Interoperability • Strategic Planning & Change Management • Machine Learning & Predictive Analytics • Cloud & Infrastructure Design • Executive Leadership & Stakeholder Engagement • Data analysis and visualization • Handling Ambulance Service datasets • SQL including development of ETL and SSIS packages • Use of data visualization applications particularly Tableau and Power BI Key Responsibilities: • Leadership and Strategy: • Develop and execute the business intelligence strategy aligned with the Ambulance Service’s and HMC’s goals and objectives. • Lead, mentor, and manage a team of BI analysts and data scientists. • Collaborate with senior management to identify business needs and translate them into data-driven solutions. • Data Management and Analysis: • Develop and/or maintain internal and external data feeds, connections and ensure the same are efficiently and flawlessly loaded onto local databases on a schedule • Oversee the collection, storage, and analysis of data to ensure security, accuracy, and integrity. • Implement and maintain BI tools and systems to support data analysis and reporting. • Develop and maintain data models, dashboards, predictions, and performance metrics to support business operations. • Implement and maintain data security and access controls. • Reporting and Insights: • Deliver timely and accurate reports, dashboards, and visualizations to stakeholders. • Provide actionable insights and recommendations based on data analysis to support decision-making. • Monitor key performance indicators (KPIs) and identify trends and opportunities for improvement. • Provide automation for key reports and insights. • Collaboration and Communication: • Work closely with cross-functional teams, including IT, marketing, finance, and operations, to ensure data alignment and consistency. • Communicate complex data findings in a clear and concise manner to non-technical stakeholders. • Foster a data-driven culture within the organization by promoting the use of BI tools and data analytics. Qualifications and Experience • Master's degree in Business, Data Science, Computer Science, or a related field. • Minimum of 8 years experience in a senior BI or data analytics role, ideally within an Ambulance Service, with a track record of leading successful BI initiatives. • Strong knowledge of BI tools (e.g., Tableau, Power BI, QlikView) and data management systems. • Excellent analytical, problem-solving, and decision-making skills. • Excellent statistical knowledge. • Strong leadership and team management abilities. • Exceptional communication and interpersonal skills. • Ability to work in a fast-paced, dynamic environment and manage multiple priorities. • Familiarity with machine learning and predictive analytics. • Strong knowledge of SQL, Python, R, or other programming languages used in data analysis. • Experience with big data technologies and cloud platforms (e.g., AWS, Azure, Google Cloud). • Healthcare experience is mandatory

Master's degree in Business, Data Science, Computer Science, or a related field. Minimum of 8 years experience in a senior BI or data analytics role, ideally within an Ambulance Service, with a track record of leading successful BI initiatives. Strong knowledge of BI tools (e.g., Tableau, Power BI, QlikView) and data management systems. Excellent analytical, problem-solving, and decision-making skills. Excellent statistical knowledge. Strong leadership and team management abilities. Exceptional communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Familiarity with machine learning and predictive analytics. Strong knowledge of SQL, Python, R, or other programming languages used in data analysis. Experience with big data technologies and cloud platforms (e.g., AWS, Azure, Google Cloud). Healthcare experience is mandatory

Leadership and Strategy: Develop and execute the business intelligence strategy aligned with the Ambulance Service’s and HMC’s goals and objectives. Lead, mentor, and manage a team of BI analysts and data scientists. Collaborate with senior management to identify business needs and translate them into data-driven solutions. Data Management and Analysis: Develop and/or maintain internal and external data feeds, connections and ensure the same are efficiently and flawlessly loaded onto local databases on a schedule. Oversee the collection, storage, and analysis of data to ensure security, accuracy, and integrity. Implement and maintain BI tools and systems to support data analysis and reporting. Develop and maintain data models, dashboards, predictions, and performance metrics to support business operations. Implement and maintain data security and access controls. Reporting and Insights: Deliver timely and accurate reports, dashboards, and visualizations to stakeholders. Provide actionable insights and recommendations based on data analysis to support decision-making. Monitor key performance indicators (KPIs) and identify trends and opportunities for improvement. Provide automation for key reports and insights. Collaboration and Communication: Work closely with cross-functional teams, including IT, marketing, finance, and operations, to ensure data alignment and consistency. Communicate complex data findings in a clear and concise manner to non-technical stakeholders. Foster a data-driven culture within the organization by promoting the use of BI tools and data analytics.