Data Analytics IT Analyst

Job Purpose: To design, plan, implement, and maintain mission-critical enterprise systems, ensuring optimal performance, security, and recovery procedures. The role involves serving as a technical expert in system administration, recommending system redesigns, and providing project leadership to deliver high-quality service to Fakeeh Care Group customers. Key Responsibilities and Duties: - Analyze and interpret complex data sets to provide actionable insights. - Develop reports, dashboards, and data visualizations. - Ensure data quality and accuracy in all analyses. - Collaborate with stakeholders to understand data requirements. - Implement data governance best practices in analysis processes. - Communicate findings and recommendations to stakeholders. - Conduct advanced statistical analysis and modeling. - Participate in data governance audits and compliance activities. - Develop new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability. - Continuously monitor the performance and availability of systems and networks to ensure efficient and effective operation. - Plan, test, and implement upgrades for information systems. - Integrate new software applications into existing systems. - Ensure new applications are integrated and deployed efficiently across the business. - Maintain up-to-date technical documentation, ensuring it is organized and accessible for future reference. - Develop and implement backup and disaster recovery procedures to safeguard data and systems. - Develop procedures to maintain security and protect systems from unauthorized use, natural disasters, and user abuse. - Develop tools, procedures, and training sessions for Operations, Client Support, and Systems Development staff to assist with their work. - Mentor team members and educate users on system administration best practices. - Stay updated with emerging technologies and best practices in system administration to ensure continuous improvement. - Other duties as assigned within the scope of the job. Requirements: - Experience: 2+ years of experience in Information Technology, Data Analysis or relevant field - Education: Bachelor’s Degree in Information Technology or related field - Language: Excellent command of oral and written English and prefer Arabic - Licenses / Certifications: Preferred certifications: Certified Analytics Professional (CAP), Microsoft Certified: Power BI Data Analyst Associate, Certified Data Management Professional (CDMP), Google Business Intelligence Professional, Google Data Analytics Professional, Project Management Professional (PMP), IT Infrastructure Library (ITIL)