Barcelo Hotel Group
General Manager - Barceló Hotel & Residences Bahrain
Manama, BahrainPosted 3 days ago
- Salary
- AED 68k–97k a month· est.
- Job type
- Full time
- Level
- Executive
- Field
- Executive & Management
- Work mode
- On site
About the role
Located in Manama's prestigious Seef District, Barceló Hotel & Residences Bahrain is a contemporary 4-star property combining elegance, luxury, and operational excellence. The hotel features 195 stylish rooms and suites, multiple dining venues, wellness and fitness facilities, rooftop experiences, and business-focused services, making it an ideal destination for both leisure and corporate travelers. The Hotel Manager at Barceló Hotel & Residences Bahrain is responsible for overseeing all aspects of hotel operations, ensuring the highest standards of guest satisfaction, financial performance, and team development. This role requires a dynamic leader with a strong focus on operational excellence and brand integrity. Job Responsibilities * Lead, manage, and motivate all hotel departments to ensure efficient and effective operations, including front office, housekeeping, food and beverage, maintenance, and sales. * Develop and implement strategic plans to achieve financial targets, including revenue growth, cost control, and profitability. * Maintain and enhance guest satisfaction through proactive service delivery, prompt resolution of guest issues, and continuous improvement initiatives. * Ensure compliance with all local regulations, company policies, and brand standards across all operational areas. * Oversee human resources functions, including recruitment, training, performance management, and employee relations, fostering a positive and productive work environment. * Manage hotel budgets, financial forecasts, and capital expenditure planning. * Monitor market trends, competitor activities, and guest feedback to identify opportunities for improvement and innovation. * Develop and maintain strong relationships with key stakeholders, including owners, suppliers, and local community representatives. * Implement and maintain robust health, safety, and security protocols for guests and employees. * Represent the hotel at industry events and community functions as required. What are we looking for? * Bachelor's degree in Hotel Management, Business Administration, or a related field; Master's degree preferred. * Minimum of 7-10 years of progressive leadership experience in hotel operations, with at least 3-5 years as a General Manager or Hotel Manager in a reputable 4-star or 5-star hotel. * Demonstrated strong financial acumen with a proven track record of achieving budgetary goals and driving profitability. * Exceptional leadership, communication, and interpersonal skills with the ability to inspire and motivate a diverse team. * Extensive knowledge of all hotel operating departments, including front office, F&B, housekeeping, and maintenance. * Strong analytical and problem-solving abilities, with a focus on strategic planning and execution. * Proficiency in hotel management software (e.g., Opera, Fidelio) and Microsoft Office Suite. * Fluent in English; proficiency in Arabic or other languages is a significant advantage. * Proven ability to work effectively under pressure and manage multiple priorities in a fast-paced environment. * Strong understanding of local market dynamics and cultural sensitivities in Bahrain.
Requirements
Bachelor's degree in Hotel Management, Business Administration, or a related field; Master's degree preferred. Minimum of 7-10 years of progressive leadership experience in hotel operations, with at least 3-5 years as a General Manager or Hotel Manager in a reputable 4-star or 5-star hotel. Demonstrated strong financial acumen with a proven track record of achieving budgetary goals and driving profitability. Fluent in English; proficiency in Arabic or other languages is a significant advantage. Proven ability to work effectively under pressure and manage multiple priorities in a fast-paced environment. Strong understanding of local market dynamics and cultural sensitivities in Bahrain.
Responsibilities
Lead, manage, and motivate all hotel departments to ensure efficient and effective operations, including front office, housekeeping, food and beverage, maintenance, and sales. Develop and implement strategic plans to achieve financial targets, including revenue growth, cost control, and profitability. Maintain and enhance guest satisfaction through proactive service delivery, prompt resolution of guest issues, and continuous improvement initiatives. Ensure compliance with all local regulations, company policies, and brand standards across all operational areas. Oversee human resources functions, including recruitment, training, performance management, and employee relations, fostering a positive and productive work environment. Manage hotel budgets, financial forecasts, and capital expenditure planning. Monitor market trends, competitor activities, and guest feedback to identify opportunities for improvement and innovation. Develop and maintain strong relationships with key stakeholders, including owners, suppliers, and local community representatives. Implement and maintain robust health, safety, and security protocols for guests and employees. Represent the hotel at industry events and community functions as required.
Skills
- Opera
- Fidelio
- Microsoft Office Suite
- Financial analysis
- Budgeting
- Revenue management
- Strategic planning
- Customer service
- Leadership
- Team management
- HR management
- Vendor relationships
- Compliance
- Health and safety
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